Concierge Jobs in Dona Ana, NM
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 1 day ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 1 day ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 30+ days ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 30+ days ago
Must be customer service oriented (empathetic, responsive, patient, and conscientious) Strong team orientation and customer focus with a positive attitude Highly reliable with the ability to maintain...
Bank Customer Care Agent (Full-Time & Experienced)
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 30+ days ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 30+ days ago
Must be customer service oriented (empathetic, responsive, patient, and conscientious) Strong team orientation and customer focus with a positive attitude Highly reliable with the ability to maintain...
Financial Contact Center Representative
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 60+ days ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 60+ days ago
Must be customer service oriented (empathetic, responsive, patient, and conscientious) Strong team orientation and customer focus with a positive attitude Highly reliable with the ability to maintain...
Entry-Level Energy Customer Care Agent (Full-Time)
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 90+ days ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 90+ days ago
Essential Duties Handle inbound and outbound contacts in a courteous, timely, and professional manner Utilize knowledge base and training to accurately answer customer questions and sell appropriate...
Entry-Level Telecom Customer Care Agent (Part-Time)
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 90+ days ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 90+ days ago
oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment...
Entry-Level Energy Customer Care Agent (Part-Time)
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 90+ days ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 90+ days ago
Essential Duties Handle inbound and outbound contacts in a courteous, timely, and professional manner Utilize knowledge base and training to accurately answer customer questions and sell appropriate...
Entry-Level Telecom Customer Care Agent (Full-Time)
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 90+ days ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 90+ days ago
oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment...
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Dona Ana, NM
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Dona Ana, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Complaint Resolution
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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