Concierge Jobs in New Mexico
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Key Responsibilities: - Greet guests and clients as they arrive, ensuring a warm and welcoming experience. - Respond to inquiries and requests promptly and courteously, both in person and over the phone...
courteously and efficiently....
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
The Guest Services Associate champions weirdness, radical inclusion, and the power of creativity to change the world. How youll do it......
Bilingual Concierge Advocate - (Mandarin, Cantonese, Vietnamese, Korean)
- Albuquerque, NM
- 6 days ago
- Albuquerque, NM
- 6 days ago
Assist the team leads, the Concierge and Associate Concierge, in managing their membership as a book of business....
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically...
Friendly and personable, works well with others but also able to work independently Reliable and responsible Professional and courteous Able to work a long day (typical show day runs about 16 to 18...
Nexus Health Multi Specialty, affiliated with McKesson Specialty Health and US Oncology, a leader in cancer care, is seeking an experienced Part-Time Medical Concierge Liaison to work at our Primary...
The Concierge Liaison/Coordinator will serve as the primary point of contact for patients, facilitating a seamless healthcare experience and enhancing patient satisfaction....
Description Position Title: Lead Concierge s To: Front Desk Manager Supervises: Concierge Agent Summary of Position Lead Agent oversees Concierge and Business Center....
Key Responsibilities: Handle inbound calls, emails, and live chats in a courteous and professional manner Understand customer needs and provide effective solutions Escalate complex issues appropriately...
Concierge - PRN for Midnight to 8 a.m. shift - could lead to full time
- Albuquerque, NM
- 60+ days ago
- Albuquerque, NM
- 60+ days ago
Morada Meadow Lakes is looking for a Concierge for Midnight - 8am on Monday through Friday to join our team!...
Bank Customer Care Agent (Full-Time & Experienced)
- Las Cruces, NM
- 60+ days ago
- Las Cruces, NM
- 60+ days ago
effective solutions Escalate complex issues to appropriate teams when necessary Ensure first-call resolution through active listening and problem-solving Follow client-specific procedures and maintain a courteous...
Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate will specialize in the process of converting internet leads to onsite traffic/sales....
effective solutions Escalate complex issues to appropriate teams when necessary Ensure first-call resolution through active listening and problem-solving Follow client-specific procedures and maintain a courteous...
Demographic Data for New Mexico
Moving to New Mexico? Find some basic demographic data about New Mexico below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in New Mexico
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in New Mexico offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Telephone Skills
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Team Building
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills