Front Desk Attendant Jobs in New Mexico
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Job Title: Front Desk III Reports to: Front Desk Supervisor Level: Hourly Scope: Responsible for guest services and supporting the management in the general operations of the assigned facility....
In PersonJob Title: Front Desk I Reports to: Front Desk Supervisor Level: Hourly Scope: Responsible for guest services and supporting management in the general operation of the assigned facility....
In PersonAdditional Responsibilities A quality guest service experience is an essential component for all Team members working at the Pueblo of Sandia particularly those positions assigned to work in all public...
In PersonFront Desk Agent Reports To: Front Desk Manager and Front Desk Supervisor Supervises: N/A Summary of Position Assists in the Checking-in and out of the Hotel guest, taking reservations for the...
In Person- Air Force Global Strike Command
- Kirtland AFB, NM
- 7 days ago
- Kirtland AFB, NM
- 7 days ago
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Roadrunner Inn, Kirtland AFB, NM. Position will be filled as Regular Part-Time employment category,...
In Person Part TimeOverview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....
In Person- Inn of The Mountain Gods Resort and Casino
- Mescalero, NM
- 10 days ago
- Mescalero, NM
- 10 days ago
Post RESERVATION AGENT Job Category: Hotel Requisition Number: RESER002990 Posting Details Posted: May 22, 2026 Full-Time On-site Rate: $15 USD per hour Locations Showing 1 location Mescalero, NM...
In PersonKickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up....
In Person- Santa Ana Star Casino
- Santa Ana Pueblo, NM
- 25 days ago
- Santa Ana Pueblo, NM
- 25 days ago
Proven ability to provide outstanding guest service. Proven ability to handle conflict situations. Must have excellent problem-solving abilities. Must have strong analytical skills....
In PersonAbility to deliver exceptional guest service at all times. Communicate with all departments regarding in house VIPs and any special needs....
In PersonFront Desk Agent - Hilton Santa Fe
- Remington Hotels
- Santa Fe, NM
- 26 days ago
- Santa Fe, NM
- 26 days ago
What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when...
In PersonEl Rey Court Front Desk Agent - Weekends Required
- Schulte Companies
- Santa Fe, NM
- 29 days ago
- Santa Fe, NM
- 29 days ago
Schulte Hospitality Group is seeking a dynamic, service-oriented Front Desk Agent to join our team! SHG is an organization whose success is rooted in its service culture....
In PersonGuest Service Agent (Seasonal)
- Turner Enterprises Management, LLC
- Raton, NM
- 30+ days ago
- Raton, NM
- 30+ days ago
Our premier Reserve, Vermejo, is currently seeking a friendly and organized Guest Service Agent....
In Person TemporaryKey Responsibilities Perform front desk and receptionist duties including greeting members and guests Manage check-ins and guest services Process POS transactions and payments Answer phones and assist...
In PersonGuest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations....
In PersonDemographic Data for New Mexico
Moving to New Mexico? Find some basic demographic data about New Mexico below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in New Mexico
Highest Education Level
Front Desk Attendants in New Mexico offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Directing
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Payment Processing
- Patient Registration
- Discretion
- Private Branch Exchange
- Mail Distribution
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Housekeeping
- Front Office
- Courteous
- Complaint Resolution
- Wellness
- Reception
- Cash Handling
- Reimbursement
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Retail
- High School Diploma
- Events
- Typing
- English
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Data Entry
- Education Experience
- Flexibility
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Teamwork
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »