Concierge Jobs in Ballston Spa, NY
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative- Albany Airport
- Newtonville, NY (17 miles from Ballston Spa, NY)
- 5 days ago
- Newtonville, NY (17 miles from Ballston Spa, NY)
- 5 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Experience Representative- Albany Airport
- Albany, NY (18 miles from Ballston Spa, NY)
- 7 days ago
- Albany, NY (18 miles from Ballston Spa, NY)
- 7 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Happy Concierge (part time 5 - 10 hours per week)
- Greenwich, NY (19 miles from Ballston Spa, NY)
- 28 days ago
- Greenwich, NY (19 miles from Ballston Spa, NY)
- 28 days ago
Your role is a Happy Concierge post id: ... updated: [ ]...
Pay Rate: $19 Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries...
Demographic Data for Ballston Spa, NY
Moving to Ballston Spa, NY? Find some basic demographic data about Ballston Spa, NY below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Ballston Spa, NY
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Ballston Spa, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- Acting
- People Oriented
- Fitness
- Music
- Front Office
- Long-Term Disability
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Initiative
- Events
- Microsoft Outlook
- Driving
- Telephone Skills
- Verbal Communication
- Flexibility
- Data Entry
- Inventory Management
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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