Concierge Jobs in Tonawanda, NY
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative - MSP
- Buffalo, NY (6 miles from Tonawanda, NY)
- 6 days ago
- Buffalo, NY (6 miles from Tonawanda, NY)
- 6 days ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Member Experience Travel Concierge
- Williamsville, NY (8 miles from Tonawanda, NY)
- 12 days ago
- Williamsville, NY (8 miles from Tonawanda, NY)
- 12 days ago
Member Experience Travel Concierge 3.1 3.1 out of 5 stars Williamsville, NY 14221 Hybrid work At AAA Western and Central New York, our Associates are committed to providing our members with a totally...
Sr Customer Experience Representative - Modern Infrastructure
- Buffalo, NY (6 miles from Tonawanda, NY)
- 16 days ago
- Buffalo, NY (6 miles from Tonawanda, NY)
- 16 days ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Customer Experience Representative - Modern Infrastructure
- Buffalo, NY (6 miles from Tonawanda, NY)
- 16 days ago
- Buffalo, NY (6 miles from Tonawanda, NY)
- 16 days ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Customer Experience Representative
- Buffalo, NY (6 miles from Tonawanda, NY)
- 17 days ago
- Buffalo, NY (6 miles from Tonawanda, NY)
- 17 days ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Customer Experience Representative - Jabra
- Buffalo, NY (6 miles from Tonawanda, NY)
- 18 days ago
- Buffalo, NY (6 miles from Tonawanda, NY)
- 18 days ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Customer Experience Representative - Red Hat DSOR
- Buffalo, NY (6 miles from Tonawanda, NY)
- 18 days ago
- Buffalo, NY (6 miles from Tonawanda, NY)
- 18 days ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Customer Experience Representative - Zebra
- Buffalo, NY (6 miles from Tonawanda, NY)
- 19 days ago
- Buffalo, NY (6 miles from Tonawanda, NY)
- 19 days ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Customer Experience Representative - Star / ELO
- Buffalo, NY (6 miles from Tonawanda, NY)
- 19 days ago
- Buffalo, NY (6 miles from Tonawanda, NY)
- 19 days ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Customer Experience Representative
- Buffalo, NY (6 miles from Tonawanda, NY)
- 30+ days ago
- Buffalo, NY (6 miles from Tonawanda, NY)
- 30+ days ago
Working at Sonwil At Sonwil, our enduring mission is to deliver high value, performance driven logistics solutions. We've done just that for over 40 years while building trusted partnerships with...
Sr. Customer Experience Representative
- Buffalo, NY (6 miles from Tonawanda, NY)
- 45+ days ago
- Buffalo, NY (6 miles from Tonawanda, NY)
- 45+ days ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Customer Experience Representative - Microsoft Programs
- Williamsville, NY (8 miles from Tonawanda, NY)
- 60+ days ago
- Williamsville, NY (8 miles from Tonawanda, NY)
- 60+ days ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
- Hamburg, NY (20 miles from Tonawanda, NY)
- 60+ days ago
- Hamburg, NY (20 miles from Tonawanda, NY)
- 60+ days ago
We are looking for an enthusiastic, organized, and empathetic individual to join our team as an Admissions Concierge and help make every first impression a lasting one....
- Buffalo, NY (6 miles from Tonawanda, NY)
- 90+ days ago
- Buffalo, NY (6 miles from Tonawanda, NY)
- 90+ days ago
POSITION SNAPSHOT: At Dave & Busters, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...
Sales Associate -COLOR & CURL CONCIERGE 06015
- Amherst, NY (8 miles from Tonawanda, NY)
- 90+ days ago
- Amherst, NY (8 miles from Tonawanda, NY)
- 90+ days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Demographic Data for Tonawanda, NY
Moving to Tonawanda, NY? Find some basic demographic data about Tonawanda, NY below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Tonawanda, NY
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Tonawanda, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Initiative
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Interpersonal Skills
- Flexibility
- Data Entry
- Regulations
- Multitasking
- English
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills