Concierge Jobs in Black Mountain, NC
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative - Mom & Baby
- Asheville, NC (15 miles from Black Mountain, NC)
- 7 days ago
- Asheville, NC (15 miles from Black Mountain, NC)
- 7 days ago
Aeroflow Health - Mom and Baby Customer Experience Representative Location: Remote Shift: 10am - 7pm EST Starting rate: $20 an hour! Aeroflow Health is made up of creative and talented associates...
- Flat Rock, NC (22 miles from Black Mountain, NC)
- 12 days ago
- Flat Rock, NC (22 miles from Black Mountain, NC)
- 12 days ago
About our community We are an exceptional assisted living community, personalizing in the approach of ensuring every resident has their specific needs met at every stage. We strive daily to create...
Lead Concierge Provider / Practice Owner (MD/DO/NP/PA)
- Asheville, NC (15 miles from Black Mountain, NC)
- 13 days ago
- Asheville, NC (15 miles from Black Mountain, NC)
- 13 days ago
Job Description As the Lead Concierge Provider, you will play a pivotal role in delivering exceptional, relationship-based care....
Customer Experience Representative
- Fletcher, NC (15 miles from Black Mountain, NC)
- 30+ days ago
- Fletcher, NC (15 miles from Black Mountain, NC)
- 30+ days ago
services, or administrative support Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years Cannot have any drug...
- Asheville, NC (15 miles from Black Mountain, NC)
- 90+ days ago
- Asheville, NC (15 miles from Black Mountain, NC)
- 90+ days ago
Ensure that all guests are checked in/out in a friendly efficient and courteous manner. Process guest payments....
Demographic Data for Black Mountain, NC
Moving to Black Mountain, NC? Find some basic demographic data about Black Mountain, NC below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Black Mountain, NC
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Black Mountain, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Complaint Resolution
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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