Concierge Jobs in North Carolina

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

1-15 of 51 Jobs

Customer Experience Representative

  • Raleigh, NC
  • 13 hours ago
  • Raleigh, NC
  • 13 hours ago

services, or administrative support Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol...

Customer Experience Concierge, Centurion Lounge - CLT

  • Charlotte, NC
  • 3 days ago
  • Charlotte, NC
  • 3 days ago

Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members....

Front Desk Concierge (Part Time - Weekends)

  • Raleigh, NC
  • 4 days ago
  • Raleigh, NC
  • 4 days ago

Front Desk Representative (PT) 3pm - 11pm every other weekend Concierge (PT) 9am - 5pm every other weekend Pay Rate $16.50 - $17.50 Paid Vacation / Free Meal each shift What will I do every day?...

Fitness Sales Concierge

  • New Bern, NC
  • 4 days ago
  • New Bern, NC
  • 4 days ago

The Fitness Sales Concierge is responsible for managing, overseeing, and providing the Red-Carpet sales experience, including: Lead generation and club outreach Appointment setting and facility touring...

Concierge - (North Hills)

  • Raleigh, NC
  • 4 days ago
  • Raleigh, NC
  • 4 days ago

Prior hotel, hospitality, or previous concierge experience a plus....

Concierge (Part-time)

  • Fayetteville, NC
  • 4 days ago
  • Fayetteville, NC
  • 4 days ago

Part-time Front Desk/Concierge!...

Guest Services Associate/ Temp Seasonal

  • Asheville, NC
  • 4 days ago
  • Asheville, NC
  • 4 days ago

The Guest Services Associate will provide outstanding customer service, manage ticket sales, and support daily operations and events....

Visitor Services Coordinator

  • Raleigh, NC
  • 5 days ago
  • Raleigh, NC
  • 5 days ago

Greet and assist visitors, clients, and team members in a courteous and professional manner....

Concierge

  • Cary, NC
  • 5 days ago
  • Cary, NC
  • 5 days ago

The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....

Concierge

  • Raleigh, NC
  • 5 days ago
  • Raleigh, NC
  • 5 days ago

The Concierge is a representative of Alamo Drafthouse and is responsible for upholding our Core Values at all times....

Part-time Concierge

  • Charlotte, NC
  • 6 days ago
  • Charlotte, NC
  • 6 days ago

Assists with general concierge services and performs administrative clerical, Word and Excel document work....

Customer Experience Representative - Part Time

  • Fletcher, NC
  • 7 days ago
  • Fletcher, NC
  • 7 days ago

Employer/Disability/Veterans Qualifications Must be at least 18 years old High School Diploma or G.E.D. required Must have a minimum of 2 years of customer service or sales experience in retail or guest...

Concierge Family Physician

  • Charlotte, NC
  • 7 days ago
  • Charlotte, NC
  • 7 days ago

This is a concierge style practice located in the South Park neighborhood of Charlotte....

This reputable Concierge practice that has been around 20+ years is looking for a Board - Eligible/Board - Certified Physician to join their office in Charlotte, North Carolina!...

Patient Experience Concierge

  • Franklin, NC
  • 10 days ago
  • Franklin, NC
  • 10 days ago

Jump-start your career as a Patient Experience Concierge today with Angel Medical Center....

Demographic Data for North Carolina

Moving to North Carolina? Find some basic demographic data about North Carolina below.


Local
National
10,439,413
246,359

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Complete Concierge MasterClass
Join us as we delve into the world of luxury concierge with Santi Roggio, the Head Concierge of the Ultra Luxury Grand Hotel Timeo in Taormina, a Belmond Hotel, and President of the Golden Keys of...
Personal Concierge Certificate Course Online
In this part-time online Personal Concierge Certificate Course you will learn important principles and practical step-by-step techniques for providing concierge services and getting started in a...
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...

Salary for Concierge Jobs in North Carolina

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in North Carolina offer the following education background
High School or GED
34.8%
Bachelor's Degree
24.8%
Vocational Degree or Certification
15.3%
Associate's Degree
14.2%
Master's Degree
5.0%
Some College
3.6%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in North Carolina
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

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