Concierge Jobs in North Carolina
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
We are seeking a professional, service-oriented individual to serve as the first point of contact for visitors, team members, and external partners at our corporate headquarters....
In Person- Cadence Huntersville by Cogir
- Huntersville, NC
- 20 hours ago
- Huntersville, NC
- 20 hours ago
POSITION SUMMARY The Concierge is an important part of our brand and has a dynamic role in their community as the first point of contact with our residents, families, visitors, and guests....
In Person Part TimeConcierge Services Associate - Part Time - Crabtree Mall
- Belk
- Raleigh, NC
- 2 days ago
- Raleigh, NC
- 2 days ago
The Concierge Services Associate promotes a friendly store environment that builds customer loyalty and customer satisfaction. This is an hourly position....
In Person Part TimeDirect the guest service team, as scheduled to maintain sanitation and cleanliness at the front end and the guest restrooms....
In PersonMembership Concierge- Opening Shifts
- Life Time Fitness
- Raleigh, NC
- 5 days ago
- Raleigh, NC
- 5 days ago
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
In PersonEscorts members/guests to changing areas in a courteous and timely manner. Explains the set-up and workings of the locker rooms, bathroom, and shower to members/guests....
In PersonFields Jaguar Land Rover of Asheville is seeking high integrity, positive minded, energetic team members to join our dynamic dealership environment! Please join us in our efforts to provide...
In PersonCustomer Experience Representative - Asheville Regional Airport
- National Car Alamo
- Fletcher, NC
- 7 days ago
- Fletcher, NC
- 7 days ago
High School Diploma or G.E.D. required Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or hospitality Must have a valid driver license with no more...
In PersonSummary The Care Concierge is a key role in Curanas Interdisciplinary Care Team....
In PersonPOSITION SUMMARY The Concierge is an important part of our brand and has a dynamic role in their community as the first point of contact with our residents, families, visitors, and guests....
In PersonTerraBella Senior Living is looking for a Concierge to join our community Morningside of Gastonia....
In PersonAccountable for SLA performance, participant satisfaction from concierge team interaction, and plan sponsor concierge related reporting....
In PersonConcierge Primary Care Group - Charlotte
- Athenic Group
- Charlotte, NC
- 19 days ago
- Charlotte, NC
- 19 days ago
Concierge Primary Care Charlotte, NC Practice Medicine. Not Business. Join an innovative concierge internal medicine practice in Charlotte, NC....
In PersonTerraBella Senior Living is looking for a Concierge to join our community Morningside of Wilmington....
In PersonMercedes-Benz of Durham Location: 110 Kentington Dr., Durham, North Carolina 27713 Summary: Responsible for explaining and demonstrating vehicle features and technology to customers at the...
In PersonDemographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in North Carolina
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
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