Concierge Jobs in North Carolina
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Full-time and Part-time Front Desk/Concierge!...
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Job Description After guest check in to the spa, the Spa Concierge are responsible for providing extraordinary personal guest service throughout the guests journey....
Lounge, Outdoor Pool, Meeting Space, Parking Garage) To be familiar with the inter-relationship between the different departments (to include ISD, Guest Services, Housekeeping, F&B outlets, Banquets...
Weekend Overnight Concierge Resident Concierge & Front Desk Charlotte, NC At Bozzuto, every member of our organization shares an unyielding desire to promote goodness for those around them....
Weekend Daytime Concierge Resident Concierge & Front Desk Charlotte, NC At Bozzuto, every member of our organization shares an unyielding desire to promote goodness for those around them....
Mercedes-Benz of Durham Location: 110 Kentington Dr., Durham, North Carolina 27713 Summary: Responsible for explaining and demonstrating vehicle features and technology to customers at the...
Assist in proper communication channels among team members Support proper floor coverage Assist and interact with clients in a warm and courteous manner, helping to create luxury experiences that positively...
Clinical Nurse II-Duke Signature Care- South Durham-Concierge Primary Care
- Durham, NC
- 4 days ago
- Durham, NC
- 4 days ago
Provide concierge care to patients in the Primary Care Medical Home setting (Signature Care) and Health....
The Front Desk Representative / Concierge at the Cardinal provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community....
Responsibilities include but are not limited to: Policies/Procedures/Administration Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner Fills out and logs service...
Paying special attention to front line guest service excellence standards....
Resolve guest service issues with clients to ensure they are handled within policy and procedure guidelines and with a minimal loss of revenue....
Clinical Nurse II-Duke Signature Care- Durham-Concierge Primary Care
- Durham, NC
- 6 days ago
- Durham, NC
- 6 days ago
Provide concierge care to patients in the Primary Care Medical Home setting (Signature Care) and Health....
Clinical Nurse II-Duke Signature Care- Durham-Concierge Primary Care
- Durham, NC
- 6 days ago
- Durham, NC
- 6 days ago
Provide concierge care to patients in the Primary Care Medical Home setting (Signature Care) and Health....
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in North Carolina
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Safety Training
- Music
- Fitness
- Complaint Resolution
- Wellness
- Cash Handling
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Friendliness
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Writing Skills
- Microsoft Outlook
- Flexibility
- Telephone Skills
- Verbal Communication
- Events
- Data Entry
- Typing
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Sales
- Regulations
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills