Concierge Jobs in North Carolina

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

1-15 of 55 Jobs

Concierge

  • Fayetteville, NC
  • 45+ days ago
  • Fayetteville, NC
  • 45+ days ago

Full-time and Part-time Front Desk/Concierge!...

Membership Concierge (Opening-5am)

  • Apex, NC
  • 1 day ago
  • Apex, NC
  • 1 day ago

Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....

Spa Female Concierge Full Time

  • Asheville, NC
  • 1 day ago
  • Asheville, NC
  • 1 day ago

Job Description After guest check in to the spa, the Spa Concierge are responsible for providing extraordinary personal guest service throughout the guests journey....

On Call Concierge

  • Charlotte, NC
  • 2 days ago
  • Charlotte, NC
  • 2 days ago

Lounge, Outdoor Pool, Meeting Space, Parking Garage) To be familiar with the inter-relationship between the different departments (to include ISD, Guest Services, Housekeeping, F&B outlets, Banquets...

Weekend Overnight Concierge New

  • Charlotte, NC
  • 2 days ago
  • Charlotte, NC
  • 2 days ago

Weekend Overnight Concierge Resident Concierge & Front Desk Charlotte, NC At Bozzuto, every member of our organization shares an unyielding desire to promote goodness for those around them....

Weekend Daytime Concierge New

  • Charlotte, NC
  • 2 days ago
  • Charlotte, NC
  • 2 days ago

Weekend Daytime Concierge Resident Concierge & Front Desk Charlotte, NC At Bozzuto, every member of our organization shares an unyielding desire to promote goodness for those around them....

Product Concierge

  • Durham, NC
  • 2 days ago
  • Durham, NC
  • 2 days ago

Mercedes-Benz of Durham Location: 110 Kentington Dr., Durham, North Carolina 27713 Summary: Responsible for explaining and demonstrating vehicle features and technology to customers at the...

Luxury Concierge - Mayfaire Town Center

  • Wilmington, NC
  • 2 days ago
  • Wilmington, NC
  • 2 days ago

Assist in proper communication channels among team members Support proper floor coverage Assist and interact with clients in a warm and courteous manner, helping to create luxury experiences that positively...

Provide concierge care to patients in the Primary Care Medical Home setting (Signature Care) and Health....

Front Desk Concierge (Part Time - Weekends)

  • Raleigh, NC
  • 5 days ago
  • Raleigh, NC
  • 5 days ago

The Front Desk Representative / Concierge at the Cardinal provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community....

Concierge - Full Time - Asheville, NC

  • Asheville, NC
  • 5 days ago
  • Asheville, NC
  • 5 days ago

Responsibilities include but are not limited to: Policies/Procedures/Administration Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner Fills out and logs service...

Front Desk Concierge

  • Murphy, NC
  • 5 days ago
  • Murphy, NC
  • 5 days ago

Paying special attention to front line guest service excellence standards....

Senior Front Desk Concierge

  • Murphy, NC
  • 5 days ago
  • Murphy, NC
  • 5 days ago

Resolve guest service issues with clients to ensure they are handled within policy and procedure guidelines and with a minimal loss of revenue....

Provide concierge care to patients in the Primary Care Medical Home setting (Signature Care) and Health....

Provide concierge care to patients in the Primary Care Medical Home setting (Signature Care) and Health....

Demographic Data for North Carolina

Moving to North Carolina? Find some basic demographic data about North Carolina below.


Local
National
10,439,413
246,359

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Complete Concierge MasterClass
Join us as we delve into the world of luxury concierge with Santi Roggio, the Head Concierge of the Ultra Luxury Grand Hotel Timeo in Taormina, a Belmond Hotel, and President of the Golden Keys of...
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...
Personal Concierge Certificate Course Online
In this part-time online Personal Concierge Certificate Course you will learn important principles and practical step-by-step techniques for providing concierge services and getting started in a...

Salary for Concierge Jobs in North Carolina

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in North Carolina offer the following education background
High School or GED
34.8%
Bachelor's Degree
24.8%
Vocational Degree or Certification
15.3%
Associate's Degree
14.1%
Master's Degree
5.0%
Some College
3.5%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in North Carolina
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

Here are some other career titles that require similar skills