Concierge Jobs in North Carolina

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

1-15 of 65 Jobs

Customer Experience Concierge - US Based Remote

  • Charlotte, NC
  • 3 hours ago
  • Charlotte, NC
  • 3 hours ago

Customer Experience Concierge / Inside Sales (Remote) Anywhere Real Estate Inc. is the nations leading and most integrated provider of residential real estate services....

Remote Work

Technology Concierge (River Landing)

  • Colfax, NC
  • 4 hours ago
  • Colfax, NC
  • 4 hours ago

Technology Concierge (River Landing) Location: Colfax, NC Job Id: 2333 # of Openings: 1 Technology Concierge Part time position (12 hours) *Ideal candidate would work 3-4 days a week at 3-4 hours a...

Concierge Services/Support Associate - Part Time - SouthPark Mall

  • Charlotte, NC
  • 10 hours ago
  • Charlotte, NC
  • 10 hours ago

Job Summary At Belk we have a vision to reimagine the department store. As a Support Associate, you will provide outstanding customer service to each and every customer, displays a passion for...

Spa Female Concierge Full Time

  • Asheville, NC
  • 1 day ago
  • Asheville, NC
  • 1 day ago

Job Description After guest check in to the spa, the Spa Concierge are responsible for providing extraordinary personal guest service throughout the guests' journey....

Campus Concierge

  • High Point, NC
  • 1 day ago
  • High Point, NC
  • 1 day ago

High Point University Office of Communication is seeking a Campus Concierge....

Part-time Premium Services Concierge

  • Raleigh, NC
  • 2 days ago
  • Raleigh, NC
  • 2 days ago

Exhibit professional and courteous behavior at all times. Present a neat and tidy appearance while adhering to uniform standards....

Concierge

  • Cary, NC
  • 3 days ago
  • Cary, NC
  • 3 days ago

The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED)....

Patient Experience Concierge

  • Franklin, NC
  • 3 days ago
  • Franklin, NC
  • 3 days ago

Schedule: Monday - Friday 7am-5pm Do you have the career opportunities as a Patient Experience Concierge you want with your current employer?...

Facilities And Hospitality Assistant

  • Charlotte, NC
  • 4 days ago
  • Charlotte, NC
  • 4 days ago

FACILITIES AND HOSPITALITY ASSISTANT Moore & Van Allen PLLC - 3.6 Charlotte, NC Job Details Full-time Estimated: $36.1K - $43.3K a year 1 day ago Qualifications Hospitality Customer service...

Air Concierge

  • Charlotte, NC
  • 5 days ago
  • Charlotte, NC
  • 5 days ago

The position requires the Air Concierge to work both inside the Executive Terminal and outside on the Aircraft Parking Ramp....

Full Time Concierge 8am-8pm

  • Charlotte, NC
  • 5 days ago
  • Charlotte, NC
  • 5 days ago

TerraBella Senior Living is looking for a Concierge to join our community TerraBella Little Avenue....

Customer Experience Representative

  • Charlotte, NC
  • 6 days ago
  • Charlotte, NC
  • 6 days ago

Description The Customer Experience Representative is responsible for the Customer Experience in the retail showroom of the DCs, including order fulfillment activities by walk-in customers and...

Customer Experience Concierge, Centurion Lounge - CLT

  • Charlotte, NC
  • 7 days ago
  • Charlotte, NC
  • 7 days ago

Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members....

Concierge - 3rd Shift (Overnight, Weekends, Part-Time)

  • Raleigh, NC
  • 7 days ago
  • Raleigh, NC
  • 7 days ago

As Concierge, you are the play a critical role in the ensuring that each resident has an exceptional living experience. You are passionate about people and serving others....

Concierge

  • Kings Mountain, NC
  • 8 days ago
  • Kings Mountain, NC
  • 8 days ago

Shift details: PRN Concierge Monday- Friday; Every other weekend required PURPOSE Concierge The Concierge is often the initial contact and first impression that many people have of Phoenix Senior Living...

Demographic Data for North Carolina

Moving to North Carolina? Find some basic demographic data about North Carolina below.


Local
National
10,439,413
246,359

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Complete Concierge MasterClass
Join us as we delve into the world of luxury concierge with Santi Roggio, the Head Concierge of the Ultra Luxury Grand Hotel Timeo in Taormina, a Belmond Hotel, and President of the Golden Keys of...
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...
Personal Concierge Certificate Course Online
In this part-time online Personal Concierge Certificate Course you will learn important principles and practical step-by-step techniques for providing concierge services and getting started in a...

Salary for Concierge Jobs in North Carolina

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in North Carolina offer the following education background
High School or GED
34.7%
Bachelor's Degree
24.9%
Vocational Degree or Certification
15.2%
Associate's Degree
14.2%
Master's Degree
5.0%
Some College
3.5%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in North Carolina
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

Here are some other career titles that require similar skills