Concierge Jobs in North Carolina
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
services, or administrative support Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol...
Customer Experience Concierge, Centurion Lounge - CLT
- Charlotte, NC
- 3 days ago
- Charlotte, NC
- 3 days ago
Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members....
Front Desk Representative (PT) 3pm - 11pm every other weekend Concierge (PT) 9am - 5pm every other weekend Pay Rate $16.50 - $17.50 Paid Vacation / Free Meal each shift What will I do every day?...
The Fitness Sales Concierge is responsible for managing, overseeing, and providing the Red-Carpet sales experience, including: Lead generation and club outreach Appointment setting and facility touring...
Prior hotel, hospitality, or previous concierge experience a plus....
Part-time Front Desk/Concierge!...
The Guest Services Associate will provide outstanding customer service, manage ticket sales, and support daily operations and events....
Greet and assist visitors, clients, and team members in a courteous and professional manner....
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
The Concierge is a representative of Alamo Drafthouse and is responsible for upholding our Core Values at all times....
Assists with general concierge services and performs administrative clerical, Word and Excel document work....
Employer/Disability/Veterans Qualifications Must be at least 18 years old High School Diploma or G.E.D. required Must have a minimum of 2 years of customer service or sales experience in retail or guest...
This is a concierge style practice located in the South Park neighborhood of Charlotte....
100% Outpatient Concierge Opening Charlotte, NC 375K Total Income. Job in Charlotte Gr8Jobs
- Charlotte, NC
- 7 days ago
- Charlotte, NC
- 7 days ago
This reputable Concierge practice that has been around 20+ years is looking for a Board - Eligible/Board - Certified Physician to join their office in Charlotte, North Carolina!...
Jump-start your career as a Patient Experience Concierge today with Angel Medical Center....
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in North Carolina
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills