Concierge Jobs in North Carolina
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Concierge / Inside Sales (Remote) Anywhere Real Estate Inc. is the nations leading and most integrated provider of residential real estate services....
Remote WorkTechnology Concierge (River Landing) Location: Colfax, NC Job Id: 2333 # of Openings: 1 Technology Concierge Part time position (12 hours) *Ideal candidate would work 3-4 days a week at 3-4 hours a...
Concierge Services/Support Associate - Part Time - SouthPark Mall
- Charlotte, NC
- 10 hours ago
- Charlotte, NC
- 10 hours ago
Job Summary At Belk we have a vision to reimagine the department store. As a Support Associate, you will provide outstanding customer service to each and every customer, displays a passion for...
Job Description After guest check in to the spa, the Spa Concierge are responsible for providing extraordinary personal guest service throughout the guests' journey....
High Point University Office of Communication is seeking a Campus Concierge....
Exhibit professional and courteous behavior at all times. Present a neat and tidy appearance while adhering to uniform standards....
The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED)....
Schedule: Monday - Friday 7am-5pm Do you have the career opportunities as a Patient Experience Concierge you want with your current employer?...
FACILITIES AND HOSPITALITY ASSISTANT Moore & Van Allen PLLC - 3.6 Charlotte, NC Job Details Full-time Estimated: $36.1K - $43.3K a year 1 day ago Qualifications Hospitality Customer service...
The position requires the Air Concierge to work both inside the Executive Terminal and outside on the Aircraft Parking Ramp....
TerraBella Senior Living is looking for a Concierge to join our community TerraBella Little Avenue....
Description The Customer Experience Representative is responsible for the Customer Experience in the retail showroom of the DCs, including order fulfillment activities by walk-in customers and...
Customer Experience Concierge, Centurion Lounge - CLT
- Charlotte, NC
- 7 days ago
- Charlotte, NC
- 7 days ago
Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members....
Concierge - 3rd Shift (Overnight, Weekends, Part-Time)
- Raleigh, NC
- 7 days ago
- Raleigh, NC
- 7 days ago
As Concierge, you are the play a critical role in the ensuring that each resident has an exceptional living experience. You are passionate about people and serving others....
Shift details: PRN Concierge Monday- Friday; Every other weekend required PURPOSE Concierge The Concierge is often the initial contact and first impression that many people have of Phoenix Senior Living...
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in North Carolina
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Driving
- Microsoft Outlook
- Events
- Writing Skills
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Data Entry
- Policy Development
- English
- Inventory Management
- Multitasking
- Regulations
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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