Front Desk Attendant Jobs in North Carolina

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 212 Jobs

Dental Receptionist

  • Raleigh, NC
  • 14 days ago
  • Raleigh, NC
  • 14 days ago

We are a well established Endodontic Specialty Office. We are looking for a receptionist. The candidate should be able to schedule patients, verify insurances and take payments. We are looking for...

Front Desk Expert

  • Charlotte, NC
  • 11 hours ago
  • Charlotte, NC
  • 11 hours ago

Additional Information Pay: Up to $19.61/Hour, Part-Time, PM shift, Cross training available, Free parking & meals Job Number 24209399 Job Category Rooms & Guest Services Operations Location AC Hotel...

Front Desk Specialist

  • Charlotte, NC
  • 11 hours ago
  • Charlotte, NC
  • 11 hours ago

Additional Information Open Availability Required, Full Time Hours, Weekly pay, Pay: $16/hour Job Number 24210486 Job Category Rooms & Guest Services Operations Location Courtyard Charlotte SouthPark...

Front Desk Agent

  • Greensboro, NC
  • 11 hours ago
  • Greensboro, NC
  • 11 hours ago

Additional Information Part Time, Open Availability, Pay: $15.36/hour Job Number 24219842 Job Category Rooms & Guest Services Operations Location Courtyard Greensboro, 4400 W Wendover Ave, Greensboro...

Front Desk

  • Durham, NC
  • 11 hours ago
  • Durham, NC
  • 11 hours ago

Additional Information Full-time Availability, Weekend Availability, 3pm-11pm, Offering $300 sign-on bonus after 90 days of employment Job Number 24194059 Job Category Rooms & Guest Services Operations...

Access Control/Receptionist

  • Atlantic, NC
  • 11 hours ago
  • Atlantic, NC
  • 11 hours ago

Subsidiary: KIRA Training Services Job Title: Access Control/Receptionist Job Location: Cherry Point, NC Labor Category: Non-Exempt | CBA Clearance Level: Secret Travel Requirement: 10% Pay:...

Receptionist

  • Winston Salem, NC
  • 11 hours ago
  • Winston Salem, NC
  • 11 hours ago

The Opportunity: The Resident Services Associate - Receptionist will be responsible for enhancing the living experience for our senior residents by providing exceptional concierge and reception...

Front Desk Agent

  • Charlotte, NC
  • 14 hours ago
  • Charlotte, NC
  • 14 hours ago

Key Responsibilities: Guest Service: o Greet and welcome guests in a warm and friendly manner. o Assist guests with check-in and check-out procedures, including room assignments and payment processing...

Customer Service Representative - Medical Scheduler (Remote)

  • Charlotte, NC
  • 14 hours ago
  • Charlotte, NC
  • 14 hours ago

Manage high-volume workload, effectively prioritizing tasks to remain organized, promoting prompt and courteous service and compliance with all policies Develop reputation as an efficient service provider...

Remote Work

Guest Services Representative

  • Cherokee, NC
  • 18 hours ago
  • Cherokee, NC
  • 18 hours ago

REPORTS TO Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager POSITION SUMMARY The Guest Service Representative (GSR) is responsible for providing attentive, courteous...

Hat - Guest Services Representative

  • Rodanthe, NC
  • 20 hours ago
  • Rodanthe, NC
  • 20 hours ago

REPORTS TO Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager POSITION SUMMARY The Guest Service Representative (GSR) is responsible for providing attentive, courteous...

Guest Services Representative II

  • Salisbury, NC
  • 21 hours ago
  • Salisbury, NC
  • 21 hours ago

The Guest Services Representative II performs duties outlined within the Guest Services Representative role and provides support for this role....

Front Desk Coordinator

  • Charlotte, NC
  • 22 hours ago
  • Charlotte, NC
  • 22 hours ago

Overview Are you passionate about making a difference in the healthcare industry? At MedQuest Associates, we provide exceptional diagnostic imaging services that improve patient outcomes and...

Care Coordinator (Medical Receptionist/PSR)

  • Durham, NC
  • 1 day ago
  • Durham, NC
  • 1 day ago

Overview BreakThrough Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Care Coordinator to join our team! At BTPT, you’ll find an amazing culture because we...

Guest Services Representative

  • Matthews, NC
  • 1 day ago
  • Matthews, NC
  • 1 day ago

M-F 3pm-1130pm Novant Health is seeking a Guest Services Representative to greet patients, provide direction, oversee the traffic in lobby areas, and provide general hospital information....

Demographic Data for North Carolina

Moving to North Carolina? Find some basic demographic data about North Carolina below.


Local
National
10,439,413
246,359

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in North Carolina

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in North Carolina offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in North Carolina
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »