Front Desk Attendant Jobs in North Carolina
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Guest Services Rep Part Time-104020
- Extended Stay America
- Fayetteville, NC
- 12 hours ago
- Fayetteville, NC
- 12 hours ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
In Person Part Time- Posted June 2, 2026 Concord Hospitality Enterprises
- Raleigh, NC
- 14 hours ago
- Raleigh, NC
- 14 hours ago
Raleigh Marriott City Center 500 Fayetteville Street Raleigh, NC 27601 Hotel with 401 Rooms Managed By Concord Hospitality Enterprises Apply Now Save this job SHARE THIS JOB Email Tweet Facebook...
In PersonBenefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
In PersonHotel Front Desk Agent Raleigh Marriott City Center - Evenings
- Concord Hospitality
- Raleigh, NC
- 1 day ago
- Raleigh, NC
- 1 day ago
Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests....
In PersonSurgery Waiting Room Receptionist
- CarolinaEast Health System
- New Bern, NC
- 1 day ago
- New Bern, NC
- 1 day ago
Job Summary: This position will be responsible for staffing the Surgery Waiting Room and for general housekeeping of the area as designated. About CarolinaEast Health System CarolinaEast Health...
In PersonFront Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests....
In Person- Posted June 2, 2026 Chartwell Hospitality
- Charlotte, NC
- 1 day ago
- Charlotte, NC
- 1 day ago
Homewood Suites and Hilton Garden Inn Charlotte/South Park 4808 Sharon Road Charlotte, NC 28210 Hotel with 270 Rooms Managed By Chartwell Hospitality Apply Now Save this job SHARE THIS JOB Email...
In PersonJob Description: The Front Desk Associate creates the Hyatt Place experience for our guests by offering a welcoming, helpful, and exceptional service, while maintaining a clean, comfortable, and...
In PersonKey Holder- Guest Service Representative / Crafter
- Nothing Bundt Cakes
- Kernersville, NC
- 2 days ago
- Kernersville, NC
- 2 days ago
COMPANY AND CULTURE: At Nothing Bundt Cakes, the Key Holder assists with opening and closing duties, helps lead Guest Service and helps bridge the gap between frosting and Guest Services by crafting...
In PersonTitle Guest Service Agent Location Staybridge Suites Morrisville Description Guest Service Agent Job Description The job description for this position is only a general summary of the duties a Guest...
In Person- Posted May 30, 2026 Asheville Hotel Group
- Asheville, NC
- 4 days ago
- Asheville, NC
- 4 days ago
Hampton Inn Asheville-Tunnel Rd. 204 Tunnel Road Asheville, NC 28805 Hotel with 117 Rooms Managed By Asheville Hotel Group Weekly Pay with Direct Deposit, Hilton Team Member Travel Program,...
In PersonGuest Services Representative I
- Parks Hospitality Group
- Asheville, NC
- 4 days ago
- Asheville, NC
- 4 days ago
We re looking for a friendly, dedicated, and reliable Guest Services Representative to help create an inviting and comfortable experience for all who walk through our doors....
In PersonA temporary opportunity has arisen for a Receptionist to join a busy and professional organisation in Durham. The role offers 35 hours per week on a rota basis between 8:00am and 6:30pm, with a...
In PersonKickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up....
In PersonKickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up....
In PersonDemographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in North Carolina
Highest Education Level
Front Desk Attendants in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Directing
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Payment Processing
- Patient Registration
- Discretion
- Private Branch Exchange
- Mail Distribution
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Housekeeping
- Front Office
- Courteous
- Complaint Resolution
- Wellness
- Reception
- Cash Handling
- Reimbursement
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Retail
- High School Diploma
- Events
- Typing
- English
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Data Entry
- Education Experience
- Flexibility
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Teamwork
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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