Reservation Clerk Jobs in North Carolina
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
RESERVATION COORDINATOR - CONFERENCE CENTER Compass Group North Carolina Salary: $26.44/hr What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our...
Overview Let your career take off with PSA Airlines About PSA PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional...
Principal Duties and Responsibilities Responsibilities listed may not apply to all locations Is responsible for the efficient and courteous operation of the front desk Is responsible for checking guests...
We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts....
Principal Duties and Responsibilities Responsibilities listed may not apply to all locations Is responsible for the efficient and courteous operation of the front desk Is responsible for checking guests...
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in North Carolina
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Dusting
- Casual Dining
- Guest Service
- Food and Beverage Management
- Fine Dining
- Service-Oriented
- Catering
- Bartending
- Switchboard Operation
- Courteous
- Long-Term Disability
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Cashier Skills
- General Office Duties
- Friendliness
- Inbound/Outbound Calling
- High School Diploma
- Customer Relations
- Accounting
- Retail
- Auditing
- Flexibility
- Telephone Skills
- Microsoft Outlook
- Events
- Typing
- Data Entry
- Interpersonal Skills
- English
- Filing
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Excel
- Microsoft Office
- Bilingual
- Time Management
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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