Concierge Jobs in Chapel Hill, NC
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Membership Concierge I (closing)
- Cary, NC (20 miles from Chapel Hill, NC)
- 3 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 3 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Cary, NC (20 miles from Chapel Hill, NC)
- 11 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 11 days ago
Liberty Cares With Compassion Liberty Senior Living is currently seeking an experienced: CONCIERGE Full Time, Evenings Job Summary: Due to the nature of the job, a high degree of confidentiality is...
- Cary, NC (20 miles from Chapel Hill, NC)
- 15 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 15 days ago
The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED)....
Service oriented mindset and be capable of making every guest feel valued....
ClubLife Concierge Part-Time Carolina Club UNC Alumni
- Chapel Hill, NC
- 45+ days ago
- Chapel Hill, NC
- 45+ days ago
Service oriented mindset and be capable of making every guest feel valued. A people person with a can-do attitude and willingness to go above and beyond todeliver an exceptional Member experience....
- Cary, NC (20 miles from Chapel Hill, NC)
- 60+ days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 60+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Lead Concierge Provider / Practice Owner (MD/DO/NP/PA)
- Durham, NC (8 miles from Chapel Hill, NC)
- 60+ days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 60+ days ago
Job Description As the Lead Concierge Provider, you will play a pivotal role in delivering exceptional, relationship-based care....
Demographic Data for Chapel Hill, NC
Moving to Chapel Hill, NC? Find some basic demographic data about Chapel Hill, NC below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Chapel Hill, NC
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Chapel Hill, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Microsoft Outlook
- Driving
- Telephone Skills
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills