Concierge Jobs in Gastonia, NC
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Evening Concierge (Monday - Friday, 3pm-11pm)
- The Bozzuto Group
- Charlotte, NC (22 miles from Gastonia, NC)
- 2 hours ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 2 hours ago
Resident Concierge & Front Desk Apply Now At Bozzuto, every team member shares a deep commitment to doing good for those around us....
In Person- Arch Amenities Group
- Charlotte, NC (22 miles from Gastonia, NC)
- 5 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 5 days ago
Escorts members/guests to changing areas in a courteous and timely manner. Explains the set-up and workings of the locker rooms, bathroom, and shower to members/guests....
In PersonTerraBella Senior Living is looking for a Concierge to join our community Morningside of Gastonia....
In Person- Vanguard
- Charlotte, NC (22 miles from Gastonia, NC)
- 18 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 18 days ago
Accountable for SLA performance, participant satisfaction from concierge team interaction, and plan sponsor concierge related reporting....
In PersonConcierge Primary Care Group - Charlotte
- Athenic Group
- Charlotte, NC (22 miles from Gastonia, NC)
- 19 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 19 days ago
Concierge Primary Care Charlotte, NC Practice Medicine. Not Business. Join an innovative concierge internal medicine practice in Charlotte, NC....
In Person- Posted May 8, 2026 Northwood Hospitality
- Charlotte, NC (22 miles from Gastonia, NC)
- 26 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 26 days ago
service requests. o Address guest inquiries and concerns promptly and efficiently. o Resolve guest complaints and issues in a timely manner....
In PersonWeekend Daytime Concierge (Saturday - Sunday, 7AM - 3PM)
- The Bozzuto Group
- Charlotte, NC (22 miles from Gastonia, NC)
- 30+ days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 30+ days ago
Primary Responsibilities: As the Resident Concierge, you're the first person prospects and residents meet when they come home....
In Person- Charlotte, NC (22 miles from Gastonia, NC)
- 30+ days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 30+ days ago
Job Position: Concierge Location: Charlotte, NC 28210 Pay Rate: $18/hr Shift: Description: Launch Your Career as an Apartment Concierge!...
In Person- Billy Graham Evangelistic Association Career Site
- Charlotte, NC (22 miles from Gastonia, NC)
- 45+ days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 45+ days ago
Job Summary - The Guest Services Associate delivers exceptional customer service by warmly welcoming guests, providing accurate information and directions, and serving as the face of the Billy Graham...
In Person- Meridian Senior Living
- Charlotte, NC (22 miles from Gastonia, NC)
- 60+ days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 60+ days ago
Details about the Concierge/Receptionist position we are hiring for: The Concierge/Receptionist greets all guests in a friendly, warm, and welcoming manner – whether this be in-person or over the phone...
In Person- Life Time Fitness
- Charlotte, NC (22 miles from Gastonia, NC)
- 60+ days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 60+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
In Person Part Time- Woodhouse Spas
- Charlotte, NC (22 miles from Gastonia, NC)
- 90+ days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 90+ days ago
We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience....
In PersonDemographic Data for Gastonia, NC
Moving to Gastonia, NC? Find some basic demographic data about Gastonia, NC below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Gastonia, NC
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Gastonia, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Medical Assistant Certified
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
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