Concierge Jobs in Knightdale, NC
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge Services/Support Associate - Part Time - Crabtree Mall
- Raleigh, NC (8 miles from Knightdale, NC)
- 3 hours ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 3 hours ago
As a Concierge Servicies / Support Associate, you will provide outstanding customer service to each and every customer, displays a passion for retail and fashion, adapts to change efficiently, continually...
Membership Concierge I (closing)
- Cary, NC (17 miles from Knightdale, NC)
- 8 days ago
- Cary, NC (17 miles from Knightdale, NC)
- 8 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Customer Care Agent - 11:00am - 7:00pm EST
- Raleigh, NC (8 miles from Knightdale, NC)
- 11 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 11 days ago
At YPrime, we help our clients in the pharma and biotech industries to collect data from patients using mobile devices, assign patients to study treatment groups, and dispense clinical trial drugs...
- Cary, NC (17 miles from Knightdale, NC)
- 16 days ago
- Cary, NC (17 miles from Knightdale, NC)
- 16 days ago
Liberty Cares With Compassion Liberty Senior Living is currently seeking an experienced: CONCIERGE Full Time, Evenings Job Summary: Due to the nature of the job, a high degree of confidentiality is...
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- Raleigh, NC (8 miles from Knightdale, NC)
- 20 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 20 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Cary, NC (17 miles from Knightdale, NC)
- 20 days ago
- Cary, NC (17 miles from Knightdale, NC)
- 20 days ago
The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED)....
- Raleigh, NC (8 miles from Knightdale, NC)
- 25 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 25 days ago
Service-oriented mindset and capable of making every guest feel valued. Strong communication skills in verbal, written, phone, text, and social media communications....
Lead Concierge Provider / Practice Owner (MD/DO/NP/PA)
- Raleigh, NC (8 miles from Knightdale, NC)
- 60+ days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 60+ days ago
Job Description As the Lead Concierge Provider, you will play a pivotal role in delivering exceptional, relationship-based care....
- Smithfield, NC (22 miles from Knightdale, NC)
- 60+ days ago
- Smithfield, NC (22 miles from Knightdale, NC)
- 60+ days ago
About our community We are an exceptional assisted living community, personalizing in the approach of ensuring every resident has their specific needs met at every stage. We strive daily to create...
TerraBella Senior Living is looking for a Concierge to join our community Knightdale....
Demographic Data for Knightdale, NC
Moving to Knightdale, NC? Find some basic demographic data about Knightdale, NC below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Knightdale, NC
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Knightdale, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Microsoft Outlook
- Driving
- Telephone Skills
- Verbal Communication
- Flexibility
- Data Entry
- Inventory Management
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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