Concierge Jobs in Raleigh, NC
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
We are seeking a professional, service-oriented individual to serve as the first point of contact for visitors, team members, and external partners at our corporate headquarters....
In PersonConcierge Services Associate - Part Time - Crabtree Mall
- Belk
- Raleigh, NC
- 2 days ago
- Raleigh, NC
- 2 days ago
The Concierge Services Associate promotes a friendly store environment that builds customer loyalty and customer satisfaction. This is an hourly position....
In Person Part TimeMembership Concierge- Opening Shifts
- Life Time Fitness
- Raleigh, NC
- 5 days ago
- Raleigh, NC
- 5 days ago
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
In Person- The Fresh Market
- Cary, NC (8 miles from Raleigh, NC)
- 16 days ago
- Cary, NC (8 miles from Raleigh, NC)
- 16 days ago
Direct the guest service team, as scheduled to maintain sanitation and cleanliness at the front end and the guest restrooms....
In Person- Hendrick Automotive Group
- Durham, NC (21 miles from Raleigh, NC)
- 21 days ago
- Durham, NC (21 miles from Raleigh, NC)
- 21 days ago
Mercedes-Benz of Durham Location: 110 Kentington Dr., Durham, North Carolina 27713 Summary: Responsible for explaining and demonstrating vehicle features and technology to customers at the...
In Person- MARRIOTT RALEIGH DURHAM RESEARCH TRIANGLE PARK
- Durham, NC (21 miles from Raleigh, NC)
- 23 days ago
- Durham, NC (21 miles from Raleigh, NC)
- 23 days ago
can access the concierge....
In PersonBeauty Concierge - Streets at Southpoint
- Nordstrom
- Durham, NC (21 miles from Raleigh, NC)
- 27 days ago
- Durham, NC (21 miles from Raleigh, NC)
- 27 days ago
The ideal Beauty Concierge candidate is detail oriented, results driven, and committed to providing outstanding customer service every day....
In PersonConcierge ( Part-Time 9am-6pm Rotating Schedule, including everyother Weekend)
- Cadence at Wake Forest by Cogir
- Wake Forest, NC (14 miles from Raleigh, NC)
- 30+ days ago
- Wake Forest, NC (14 miles from Raleigh, NC)
- 30+ days ago
POSITION SUMMARY The Concierge is an important part of our brand and has a dynamic role in their community as the first point of contact with our residents, families, visitors, and guests....
In Person Part TimeWhat Youll Bring The concierge will have an outgoing and social personality. Excellent communication and listening skills....
In PersonDemographic Data for Raleigh, NC
Moving to Raleigh, NC? Find some basic demographic data about Raleigh, NC below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Raleigh, NC
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Raleigh, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Medical Assistant Certified
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
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