Concierge Jobs in Raleigh, NC
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Cary, NC (8 miles from Raleigh, NC)
- 4 days ago
- Cary, NC (8 miles from Raleigh, NC)
- 4 days ago
Liberty Cares With Compassion Liberty Senior Living is currently seeking an experienced: CONCIERGE Full Time, Evenings Job Summary: Due to the nature of the job, a high degree of confidentiality is...
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Cary, NC (8 miles from Raleigh, NC)
- 8 days ago
- Cary, NC (8 miles from Raleigh, NC)
- 8 days ago
The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED)....
Service-oriented mindset and capable of making every guest feel valued. Strong communication skills in verbal, written, phone, text, and social media communications....
Job Title Concierge, Multifamily( Job Description Summary The Concierge staff provides excellent customer service to all owners, residents, prospective residents, guests, and vendors....
Exhibit professional and courteous behavior at all times. Present a neat and tidy appearance while adhering to uniform standards....
Concierge - 3rd Shift (Overnight, Weekends, Part-Time)
- Raleigh, NC
- 27 days ago
- Raleigh, NC
- 27 days ago
As Concierge, you are the play a critical role in the ensuring that each resident has an exceptional living experience. You are passionate about people and serving others....
- Holly Springs, NC (17 miles from Raleigh, NC)
- 30+ days ago
- Holly Springs, NC (17 miles from Raleigh, NC)
- 30+ days ago
Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Loud...
- Durham, NC (21 miles from Raleigh, NC)
- 30+ days ago
- Durham, NC (21 miles from Raleigh, NC)
- 30+ days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
Beauty Concierge - Renaissance Center Rack
- Durham, NC (21 miles from Raleigh, NC)
- 30+ days ago
- Durham, NC (21 miles from Raleigh, NC)
- 30+ days ago
Job Description The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
Lead Concierge Provider / Practice Owner (MD/DO/NP/PA)
- Raleigh, NC
- 60+ days ago
- Raleigh, NC
- 60+ days ago
Job Description As the Lead Concierge Provider, you will play a pivotal role in delivering exceptional, relationship-based care....
- Clayton, NC (14 miles from Raleigh, NC)
- 60+ days ago
- Clayton, NC (14 miles from Raleigh, NC)
- 60+ days ago
About our community We are an exceptional assisted living community, personalizing in the approach of ensuring every resident has their specific needs met at every stage. We strive daily to create...
Full Time Senior Living Concierge
- Knightdale, NC (8 miles from Raleigh, NC)
- 60+ days ago
- Knightdale, NC (8 miles from Raleigh, NC)
- 60+ days ago
TerraBella Senior Living is looking for a Concierge to join our community Knightdale....
Demographic Data for Raleigh, NC
Moving to Raleigh, NC? Find some basic demographic data about Raleigh, NC below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Raleigh, NC
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Raleigh, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills