Concierge Jobs in Cincinnati, OH
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Front Desk Concierge- Mason Ohio
- Mason, OH (15 miles from Cincinnati, OH)
- 4 days ago
- Mason, OH (15 miles from Cincinnati, OH)
- 4 days ago
Front Desk Concierge- Mason Ohio Mason, Ohio Administrative 3452 Job Description Overview Community First is looking for a Full Time Concierge to join out team at our Mason Facility (Montage Mason)!...
Qualifications Education and Experience Must have excellent guest service skills....
- Liberty Township, OH (20 miles from Cincinnati, OH)
- 45+ days ago
- Liberty Township, OH (20 miles from Cincinnati, OH)
- 45+ days ago
POSITION OVERVIEW As a Concierge, you will be the go-to person for our independent living residents, assisting with daily tasks, scheduling appointments, coordinating transportation, and making their...
Bilingual Customer Experience Representative (English/Spanish)
- Hebron, KY (14 miles from Cincinnati, OH)
- 45+ days ago
- Hebron, KY (14 miles from Cincinnati, OH)
- 45+ days ago
Job Type Full-time Description KeyMe is revolutionizing lockout solutions for homes, cars and businesses. Via artificial intelligence and robotics, KeyMe allows users to store, share, and...
Remote WorkSales Associate - COLOR & CURL CONCIERGE - 6118 Florence, KY
- Florence, KY (14 miles from Cincinnati, OH)
- 60+ days ago
- Florence, KY (14 miles from Cincinnati, OH)
- 60+ days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Sales Associate-Color & Curl Concierge 06118 Florenceky
- Florence, KY (14 miles from Cincinnati, OH)
- 60+ days ago
- Florence, KY (14 miles from Cincinnati, OH)
- 60+ days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
- Mason, OH (15 miles from Cincinnati, OH)
- 60+ days ago
- Mason, OH (15 miles from Cincinnati, OH)
- 60+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Demographic Data for Cincinnati, OH
Moving to Cincinnati, OH? Find some basic demographic data about Cincinnati, OH below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Cincinnati, OH
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Cincinnati, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Driving
- Microsoft Outlook
- Events
- Writing Skills
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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