Concierge Jobs in Ohio
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Educates Capital Health Home Care Dublin staff and contractors on services available through Home Care Concierge. Responds promptly and courteously to calls....
We offer a comprehensive Benefit package to Full Time Employees: PTO 401-k with Company Match Health Insurances Company Paid Life Insurance Tuition Reimbursement Employee Assistance Program Client...
Apply today and become a part of our amazing team at Capital Health Home Care Concierge! Are you passionate about working with the elderly?...
Part Time Evening and Weekend Shifts Guest Services Associate
- Cincinnati, OH
- 1 day ago
- Cincinnati, OH
- 1 day ago
Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written....
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Parking Concierge/Cleveland Clinic Hillcrest Hospital/15 P/H - 5:30AM-1:30PM
- Mayfield Heights, OH
- 3 days ago
- Mayfield Heights, OH
- 3 days ago
regarding the location while providing exceptional guest service in an attentive, friendly and efficient manner....
Job ID 2025-230240 JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living....
- Warrensville Heights, OH
- 9 days ago
- Warrensville Heights, OH
- 9 days ago
Overview We are looking for a highly motivated individual to join our Guest Services team as an evening M Club Concierge/Attendant....
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Job Description POSITION OVERVIEW The concierge serves as a customer service representative to our prospects and current residents....
Newsweek Recognizes Sedgwick as Americas Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Concierge Performance...
Customer service professionals-don't pass up this opportunity for a great opportunity with a global industrial distribution company that allows you to do far more than just taking orders and...
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take...
Demographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Ohio
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Telephone Skills
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Sales
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills