Reservation Clerk Jobs in Ohio
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Participate in daily and weekly accountability meetings with the Guest Services Support Team....
Patient Travel Coordinator Employer Medpace Location Cincinnati, Ohio, United States Salary Competitive Start date 18 Jul 2025 Closing date 17 Aug 2025 categories Job Details Company Job Details...
Overview Vista's team of over 4,400 aviation and technology experts works across 6 operation hubs, 7 maintenance sites and 36 offices worldwide, getting better and bigger for 20 years. The...
This position serves as a receptionist and general administrative support for the facility's administrative work area, including serving as the primary point of access to the UD Arena. This...
Education High School Certifications and Licenses Years of Experience 4-6 years of experience Core Competencies Adaptability Collaboration Curiosity Service-Oriented Strives for Positive Results Knowledge...
Demographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Ohio
Highest Education Level
Reservation Clerks in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Bathroom Remodeling
- Guest Service
- Loyalty Marketing
- Catering
- Service-Oriented
- Show Hosting
- Switchboard Operation
- Courteous
- New Employee Orientation
- Genetics
- Fitness
- Front Office
- Long-Term Disability
- Wellness
- Quality Control Inspection
- Complaint Resolution
- Cashier Skills
- Reimbursement
- Reception
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Auditing
- Customer Relations
- Microsoft Outlook
- Events
- Typing
- Telephone Skills
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- Regulations
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Microsoft Word
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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