Concierge Jobs in Concord Township, OH
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Parking Concierge/Cleveland Clinic Hillcrest Hospital/15 P/H - 5:30AM-1:30PM
- Mayfield Heights, OH (15 miles from Concord Township, OH)
- 1 day ago
- Mayfield Heights, OH (15 miles from Concord Township, OH)
- 1 day ago
regarding the location while providing exceptional guest service in an attentive, friendly and efficient manner....
Administrative Program Coordinator II - Concierge Medicine Office
- Mayfield Heights, OH (15 miles from Concord Township, OH)
- 4 days ago
- Mayfield Heights, OH (15 miles from Concord Township, OH)
- 4 days ago
Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a...
Cain Park Hospitality Assistant
- Cleveland, OH (19 miles from Concord Township, OH)
- 17 days ago
- Cleveland, OH (19 miles from Concord Township, OH)
- 17 days ago
Cain Park Hospitality Assistant Salary $11.00 - $12.00 Hourly Location Ohio 44118, OH Job Type Seasonal Part Time Job Number 1028 Department Parks & Recreation Opening Date 04/16/2025 DESCRIPTION...
- Warrensville Heights, OH (17 miles from Concord Township, OH)
- 22 days ago
- Warrensville Heights, OH (17 miles from Concord Township, OH)
- 22 days ago
Overview We are looking for a highly motivated individuals to join our Guest Services team as a M Club Attendant....
- Beachwood, OH (17 miles from Concord Township, OH)
- 30+ days ago
- Beachwood, OH (17 miles from Concord Township, OH)
- 30+ days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....
- Beachwood, OH (17 miles from Concord Township, OH)
- 90+ days ago
- Beachwood, OH (17 miles from Concord Township, OH)
- 90+ days ago
The main role of the Guest Concierge is to oversee and increase the number of reservations in the venue and grow sales organically....
Color & Curl Concierge Cosmoprof 06158
- Macedonia, OH (23 miles from Concord Township, OH)
- 90+ days ago
- Macedonia, OH (23 miles from Concord Township, OH)
- 90+ days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Demographic Data for Concord Township, OH
Moving to Concord Township, OH? Find some basic demographic data about Concord Township, OH below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Concord Township, OH
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Concord Township, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Safety Training
- Genetics
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Driving
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
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