Concierge Jobs in Cuyahoga Falls, OH
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Canton, OH (24 miles from Cuyahoga Falls, OH)
- 3 days ago
- Canton, OH (24 miles from Cuyahoga Falls, OH)
- 3 days ago
reimbursement and scholarships An employee recognition program Responsibilities Greet residents and guests Answers all incoming calls to the front desk and relays the calls to the appropriate party courteously...
Patient Concierge with Medical Assisting Experience
- Medina, OH (23 miles from Cuyahoga Falls, OH)
- 13 days ago
- Medina, OH (23 miles from Cuyahoga Falls, OH)
- 13 days ago
What Clinical Services contributes to Cardinal Health Clinical Care Delivery provides high quality, patient-centered care focused on diagnosing, treating and managing care while ensuring the...
- Warrensville Heights, OH (23 miles from Cuyahoga Falls, OH)
- 14 days ago
- Warrensville Heights, OH (23 miles from Cuyahoga Falls, OH)
- 14 days ago
Overview We are looking for a highly motivated individuals to join our Guest Services team as a M Club Attendant....
- Beachwood, OH (23 miles from Cuyahoga Falls, OH)
- 30+ days ago
- Beachwood, OH (23 miles from Cuyahoga Falls, OH)
- 30+ days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Security Concierge - Warehouse
- Akron, OH (7 miles from Cuyahoga Falls, OH)
- 60+ days ago
- Akron, OH (7 miles from Cuyahoga Falls, OH)
- 60+ days ago
GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post?...
- Beachwood, OH (23 miles from Cuyahoga Falls, OH)
- 60+ days ago
- Beachwood, OH (23 miles from Cuyahoga Falls, OH)
- 60+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Beachwood, OH (23 miles from Cuyahoga Falls, OH)
- 90+ days ago
- Beachwood, OH (23 miles from Cuyahoga Falls, OH)
- 90+ days ago
The main role of the Guest Concierge is to oversee and increase the number of reservations in the venue and grow sales organically....
Sales Associate COLOR & CURL CONCIERGE 06197
- Medina, OH (23 miles from Cuyahoga Falls, OH)
- 90+ days ago
- Medina, OH (23 miles from Cuyahoga Falls, OH)
- 90+ days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Color & Curl Concierge Cosmoprof 06158
- Macedonia, OH (11 miles from Cuyahoga Falls, OH)
- 90+ days ago
- Macedonia, OH (11 miles from Cuyahoga Falls, OH)
- 90+ days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Demographic Data for Cuyahoga Falls, OH
Moving to Cuyahoga Falls, OH? Find some basic demographic data about Cuyahoga Falls, OH below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Cuyahoga Falls, OH
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Cuyahoga Falls, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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