Concierge Jobs in Lorain, OH
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative- Cleveland Hopkins Airport
- Cleveland, OH (24 miles from Lorain, OH)
- 2 days ago
- Cleveland, OH (24 miles from Lorain, OH)
- 2 days ago
Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee...
- Cleveland, OH (24 miles from Lorain, OH)
- 6 days ago
- Cleveland, OH (24 miles from Lorain, OH)
- 6 days ago
Job Description POSITION OVERVIEW The concierge serves as a customer service representative to our prospects and current residents....
Concierge Performance Associate
- Cleveland, OH (24 miles from Lorain, OH)
- 8 days ago
- Cleveland, OH (24 miles from Lorain, OH)
- 8 days ago
Newsweek Recognizes Sedgwick as Americas Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Concierge Performance...
Customer Experience Representative
- Strongsville, OH (20 miles from Lorain, OH)
- 13 days ago
- Strongsville, OH (20 miles from Lorain, OH)
- 13 days ago
Customer service professionals-don't pass up this opportunity for a great opportunity with a global industrial distribution company that allows you to do far more than just taking orders and...
- Avon, OH (7 miles from Lorain, OH)
- 14 days ago
- Avon, OH (7 miles from Lorain, OH)
- 14 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
Guest Experience Expert- Concierge
- Avon, OH (7 miles from Lorain, OH)
- 15 days ago
- Avon, OH (7 miles from Lorain, OH)
- 15 days ago
POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take...
2nd Shift Concierge - The Flats at East Bank
- Cleveland, OH (24 miles from Lorain, OH)
- 15 days ago
- Cleveland, OH (24 miles from Lorain, OH)
- 15 days ago
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge...
Customer Experience Concierge / Inside Sales - US Based Remote
- Cleveland, OH (24 miles from Lorain, OH)
- 21 days ago
- Cleveland, OH (24 miles from Lorain, OH)
- 21 days ago
Anywhere Real Estate Inc. is the nations leading and most integrated provider of residential real estate services. Through our Customer Contact Center & Engagement team, we deliver high-quality,...
Remote Work- Cleveland, OH (24 miles from Lorain, OH)
- 45+ days ago
- Cleveland, OH (24 miles from Lorain, OH)
- 45+ days ago
Previous experience in hospitality, guest services, or a related field is preferred....
Overnight Concierge (Sunday - Thursday, 10pm-6am)
- Cleveland, OH (24 miles from Lorain, OH)
- 45+ days ago
- Cleveland, OH (24 miles from Lorain, OH)
- 45+ days ago
Responsibilities As a Concierge for Multifamily with Hines, you will be responsible for organizing, coordinating, and implementing various resident services and programs....
- Cleveland, OH (24 miles from Lorain, OH)
- 60+ days ago
- Cleveland, OH (24 miles from Lorain, OH)
- 60+ days ago
The Owner Experience Concierge Team will be scheduled on a forty-hour work week....
Cain Park Hospitality Assistant
- Cleveland, OH (24 miles from Lorain, OH)
- 60+ days ago
- Cleveland, OH (24 miles from Lorain, OH)
- 60+ days ago
This position requires a person who is congenial, mature, detail-oriented, and possesses proven people and communication skills. This person, who is discerning and perceptive, relies on experience...
Concierge Physician - Westside - Primary Care
- Cleveland, OH (24 miles from Lorain, OH)
- 90+ days ago
- Cleveland, OH (24 miles from Lorain, OH)
- 90+ days ago
Position Location\: Cleveland, Ohio - Westside Position Type\: Full-time Physician Specialty\: Concierge Primary Care Through our UH Select primary care program, UH concierge doctors provide medical...
- Cleveland, OH (24 miles from Lorain, OH)
- 90+ days ago
- Cleveland, OH (24 miles from Lorain, OH)
- 90+ days ago
oriented manner Ensures Concierge desk and lobby area appears neat and professional, and is fully stocked with information including College maps, brochures and event literature Maintains an active...
Demographic Data for Lorain, OH
Moving to Lorain, OH? Find some basic demographic data about Lorain, OH below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Lorain, OH
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Lorain, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Initiative
- Driving
- Telephone Skills
- Microsoft Outlook
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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