Concierge Jobs in Mason, OH
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Patient Concierge Services Internship
- Cincinnati, OH (15 miles from Mason, OH)
- 5 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 5 days ago
Our global activities are growing, and we are currently seeking a part-time or full-time, office-based Intern to join our Patient Recruitment & Retention team. This position will provide support...
Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate will specialize in the process of converting internet leads to onsite traffic/sales....
Health Services Administrative Assistant & Concierge
- Cincinnati, OH (16 miles from Mason, OH)
- 10 days ago
- Cincinnati, OH (16 miles from Mason, OH)
- 10 days ago
Assist with the development and implementation of concierge-level services and amenities for short-term stay residents....
- Cincinnati, OH (15 miles from Mason, OH)
- 19 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 19 days ago
Receptionist Responsibilities include: Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community...
- Hamilton, OH (11 miles from Mason, OH)
- 21 days ago
- Hamilton, OH (11 miles from Mason, OH)
- 21 days ago
Find your joy here, at COMMUNITY, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company...
- West Chester, OH (6 miles from Mason, OH)
- 45+ days ago
- West Chester, OH (6 miles from Mason, OH)
- 45+ days ago
The Position : Were looking for a Guest Care Concierge Responsibilities: The team member in this position must exhibit certain characteristics and perform specific duties during their daily or weekly...
Remote WorkPosition Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Concierge and Hospitality Coordinator- Full time
- Cincinnati, OH (15 miles from Mason, OH)
- 60+ days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 60+ days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
Demographic Data for Mason, OH
Moving to Mason, OH? Find some basic demographic data about Mason, OH below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Mason, OH
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Mason, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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