Concierge Jobs in Ontario
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to...
Customer Experience Representative - After Hours Availability Required
- Mississauga, ON
- moments ago
- Mississauga, ON
- moments ago
Company Description Shift: Part-Time Shift Type: Sales & Operations Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused...
Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to...
Job Description What is the opportunity? As part of a dynamic team, you will be responsible for assisting the Investment Counsellor and other members of the team in a wide range of advanced...
We’re looking for a Concierge....
The Markets Developer Concierge Service Professional is a seasoned professional role using technical and analytical skills to support Developers to resolve a technical and process issues that impede...
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Think you have what it takes to be a Corporate Concierge? Were committed to hiring the best talent for the role....
Overview To provide excellent customer service to both external and internal customers calling and or emailing in for problem solving. KM Customer Care Representative is responsible for providing...
Our Mercedes-Benz Markham is looking for a Service Concierge to join our amazing team! Job Purpose The Service Concierge is a front-line representative for the dealership's service department....
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
About Avenir Energy Ltd. Avenir Energy Ltd. is one of Canadas largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused, field-based business with...
We are seeking a professional and friendly Office Assistant/Concierge for a 1-day contract to support daily office operations....
Customer Experience Representative, Value Buds Bramalea City
- Brampton, ON
- 23 days ago
- Brampton, ON
- 23 days ago
Work Location Value Buds Bramalea City Centre About Nova Cannabis Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission:...
Work Location Value Buds Lansdowne About Nova Cannabis Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver...
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Ontario
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Ontario offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Microsoft Outlook
- Driving
- Telephone Skills
- Verbal Communication
- Flexibility
- Data Entry
- Inventory Management
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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