Concierge Jobs in Bethlehem, PA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Seaton Senior Living
- Sellersville, PA (15 miles from Bethlehem, PA)
- 1 hour ago
- Sellersville, PA (15 miles from Bethlehem, PA)
- 1 hour ago
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature...
In Person Part TimePatient Concierge, Multispecialty, Sellersville
- Deloitte
- Sellersville, PA (15 miles from Bethlehem, PA)
- 4 days ago
- Sellersville, PA (15 miles from Bethlehem, PA)
- 4 days ago
Competencies required: Excellent communication, facilitation, and presentation skills Focused on compliance Demonstrates continuous growth Quality-driven Service-oriented Excels at time management Ability...
In PersonPatient Concierge, Village Medical Center, NJ
- St. Luke's Hospital
- Phillipsburg, NJ (14 miles from Bethlehem, PA)
- 6 days ago
- Phillipsburg, NJ (14 miles from Bethlehem, PA)
- 6 days ago
Competencies required: Excellent communication, facilitation, and presentation skills Focused on compliance Demonstrates continuous growth Quality-driven Service-oriented Excels at time management Ability...
In PersonPatient Concierge - Cardiovascular
- St Luke's University Health Network
- Easton, PA (13 miles from Bethlehem, PA)
- 7 days ago
- Easton, PA (13 miles from Bethlehem, PA)
- 7 days ago
Competencies required: Excellent communication, facilitation, and presentation skills Focused on compliance Demonstrates continuous growth Quality-driven Service-oriented Excels at time management Ability...
In PersonPatient Concierge, Rheumatology
- St. Luke's Hospital
- Allentown, PA (5 miles from Bethlehem, PA)
- 13 days ago
- Allentown, PA (5 miles from Bethlehem, PA)
- 13 days ago
Competencies required: Excellent communication, facilitation, and presentation skills Focused on compliance Demonstrates continuous growth Quality-driven Service-oriented Excels at time management Ability...
In PersonPatient Concierge, Ophthalmology, Easton
- St. Luke's Hospital
- Easton, PA (13 miles from Bethlehem, PA)
- 13 days ago
- Easton, PA (13 miles from Bethlehem, PA)
- 13 days ago
Competencies required: Excellent communication, facilitation, and presentation skills Focused on compliance Demonstrates continuous growth Quality-driven Service-oriented Excels at time management Ability...
In PersonThe following qualities are desirable, but are not required: Previous Hospitality support experience and/or guest service experience. Experience working in a non-profit environment....
In Person Part TimePatient Concierge - Behavioral Health
- St. Luke's Hospital
- Bethlehem, PA
- 22 days ago
- Bethlehem, PA
- 22 days ago
Competencies required: Excellent communication, facilitation, and presentation skills Focused on compliance Demonstrates continuous growth Quality-driven Service-oriented Excels at time management Ability...
In PersonPatient Concierge - Urology; Sellersville
- St. Luke's Hospital
- Sellersville, PA (15 miles from Bethlehem, PA)
- 24 days ago
- Sellersville, PA (15 miles from Bethlehem, PA)
- 24 days ago
Competencies required: Excellent communication, facilitation, and presentation skills Focused on compliance Demonstrates continuous growth Quality-driven Service-oriented Excels at time management Ability...
In PersonPatient Concierge - Urology; Phillipsburg
- St. Luke's University Health Network
- Phillipsburg, NJ (14 miles from Bethlehem, PA)
- 26 days ago
- Phillipsburg, NJ (14 miles from Bethlehem, PA)
- 26 days ago
Job Order Number: DF0724399 Job Title: Patient Concierge - Urology; Phillipsburg Company: St....
In PersonPatient Concierge, Quakertown Primary Care
- St Luke's University Health Network
- Quakertown, PA (9 miles from Bethlehem, PA)
- 30+ days ago
- Quakertown, PA (9 miles from Bethlehem, PA)
- 30+ days ago
Competencies required: Excellent communication, facilitation, and presentation skills Focused on compliance Demonstrates continuous growth Quality-driven Service-oriented Excels at time management Ability...
In PersonPatient Concierge - Cardiology
- CO30 St Lukes Physician Group Inc
- Sellersville, PA (15 miles from Bethlehem, PA)
- 45+ days ago
- Sellersville, PA (15 miles from Bethlehem, PA)
- 45+ days ago
Competencies required: Excellent communication, facilitation, and presentation skills Focused on compliance Demonstrates continuous growth Quality-driven Service-oriented Excels at time management Ability...
In Person- St Luke's University Health Network
- Sellersville, PA (15 miles from Bethlehem, PA)
- 60+ days ago
- Sellersville, PA (15 miles from Bethlehem, PA)
- 60+ days ago
Competencies required: Excellent communication, facilitation, and presentation skills Focused on compliance Demonstrates continuous growth Quality-driven Service-oriented Excels at time management Ability...
In PersonDemographic Data for Bethlehem, PA
Moving to Bethlehem, PA? Find some basic demographic data about Bethlehem, PA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Bethlehem, PA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Bethlehem, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
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