Concierge Jobs in Pennsylvania
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
The Concierge will serve in a variety of capacities across the hospital based on ever-changing needs....
Patient Concierge - ABW Pediatrics - Bethlehem, Part Time
- Bethlehem, PA
- 14 hours ago
- Bethlehem, PA
- 14 hours ago
Delivers waiting room concierge service and provide hands-on support to patients utilizing the kiosk check-in process....
The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based...
Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times....
Patient & Family Concierge - Emergency Department Williamsport - Full-Time Evening/Night
- Williamsport, PA
- 15 hours ago
- Williamsport, PA
- 15 hours ago
As a Patient & Family Concierge, you’ll be at the heart of that mission—providing compassionate, personalized support throughout the hospital experience....
Casual Patient & Family Concierge - UPMC Presbyterian Medicine 12S
- Pittsburgh, PA
- 1 day ago
- Pittsburgh, PA
- 1 day ago
Career Ladder: Entry Level Patient & Family Concierge: no experience required, rate starts at $17.38/hour Patient & Family Concierge Senior: 6 months of experience as a Patient & Family Concierge or...
The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based...
Full-Time Patient & Family Concierge - Surgical Oncology (4 Main)
- Pittsburgh, PA
- 1 day ago
- Pittsburgh, PA
- 1 day ago
UPMC Shadyside is hiring a Full-Time Patient & Family Concierge to join their team in the Surgical Oncology unit 4 Main!...
You will make a difference by courteously assisting residents and guests at the front desk....
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
Offer services of ticket agencies, limousine service and tour guide organizations to guests. Service each guest comment/complaint according to procedure -escort and service VIP guests....
Security Professional - Academic Site Concierge
- Philadelphia, PA
- 2 days ago
- Philadelphia, PA
- 2 days ago
Job Description As a Security Professional - Academic Site Concierge in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Education and more....
The Concierge is also responsible for assisting high-end casino patrons with questions, directions, miscellaneous concierge information, and resolving guest disputes in a professional and courteous...
About LakeHouse Senior Living: LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in...
Demographic Data for Pennsylvania
Moving to Pennsylvania? Find some basic demographic data about Pennsylvania below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Pennsylvania
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Point-of-Sale System
- Front Office
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- Closing
- General Office Duties
- Retail
- High School Diploma
- Driving
- Microsoft Outlook
- Events
- Writing Skills
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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