Concierge Jobs in Pennsylvania
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
and promptly; Provides accurate, appropriate and immediate responses to all requests by guests, ensures complete guest satisfaction; Ensures a maximum level of guest service and satisfaction is achieved...
Delivers waiting room concierge service and provide hands-on support to patients utilizing the kiosk check-in process....
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
regarding the location while providing exceptional guest service in an attentive, friendly and efficient manner....
Concierge-Breakfast Attn early morning shifts part time
- Pittsburgh, PA
- 1 day ago
- Pittsburgh, PA
- 1 day ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
Delivers waiting room concierge service and provide hands-on support to patients utilizing the kiosk check-in process....
The Concierge is responsible for greeting, welcoming and directing Residents and guests in a friendly and courteous manner, both in person and over the telephone....
Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Summary Accommodates Guests of the hotel. Essential Duties and Responsibilities include the following: Performs daily front desk tasks including check-in, check-out, posting, corrections, printing...
06722 COLOR & CURL CONCIERGE York, PA, United States JOB DESCRIPTION Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance...
Experience Ambassador (Front Concierge) - Pittsburgh, PA
- Pittsburgh, PA
- 5 days ago
- Pittsburgh, PA
- 5 days ago
management and residents Work on special projects as deemed necessary by management Perform other related duties and assignments as needed and assigned **Position Title:** Experience Ambassador (Front Concierge...
This position is ideal for experienced customer service professionals to join the Concierge team as a Customer Service Representative, providing high-quality support to customers across multiple channels...
This position is ideal for experienced customer service professionals to join the Concierge team as a French Customer Service Representative, providing high-quality support to French-speaking customers...
Demographic Data for Pennsylvania
Moving to Pennsylvania? Find some basic demographic data about Pennsylvania below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Pennsylvania
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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