Concierge Jobs in Cranberry Township, PA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative
- Coraopolis, PA (14 miles from Cranberry Township, PA)
- 1 day ago
- Coraopolis, PA (14 miles from Cranberry Township, PA)
- 1 day ago
Overview Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR) at The Pittsburgh International Airport! This is a great opportunity to work with a...
- Butler, PA (17 miles from Cranberry Township, PA)
- 30+ days ago
- Butler, PA (17 miles from Cranberry Township, PA)
- 30+ days ago
Concierge Job Details Job Location Conley Penn Twp - Butler, PA Job Category Other Description Golf Concierge - Conley's Resort At St....
Receptionist - Full Time/Part Time
- New Castle, PA (20 miles from Cranberry Township, PA)
- 30+ days ago
- New Castle, PA (20 miles from Cranberry Township, PA)
- 30+ days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
- Sewickley, PA (9 miles from Cranberry Township, PA)
- 45+ days ago
- Sewickley, PA (9 miles from Cranberry Township, PA)
- 45+ days ago
Preferred: Prior front desk or concierge experience in a hotel, hospital, medical or dental office....
Demographic Data for Cranberry Township, PA
Moving to Cranberry Township, PA? Find some basic demographic data about Cranberry Township, PA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Cranberry Township, PA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Cranberry Township, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Driving
- Microsoft Outlook
- Events
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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