Concierge Jobs in East Stroudsburg, PA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Patient Concierge-Practice Operations - Neurology
- Phillipsburg, NJ (24 miles from East Stroudsburg, PA)
- 1 day ago
- Phillipsburg, NJ (24 miles from East Stroudsburg, PA)
- 1 day ago
The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based...
- Easton, PA (21 miles from East Stroudsburg, PA)
- 15 days ago
- Easton, PA (21 miles from East Stroudsburg, PA)
- 15 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Title: Guest Services Associate I (Seasonal) - Club Wyndham Shawnee Village Resort
- Shawnee on Delaware, PA (3 miles from East Stroudsburg, PA)
- 29 days ago
- Shawnee on Delaware, PA (3 miles from East Stroudsburg, PA)
- 29 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Demographic Data for East Stroudsburg, PA
Moving to East Stroudsburg, PA? Find some basic demographic data about East Stroudsburg, PA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in East Stroudsburg, PA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in East Stroudsburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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