Concierge Jobs in Ephrata, PA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Patient & Family Concierge - Oncology - UPMC West Shore
- Silver Spring, PA (16 miles from Ephrata, PA)
- 2 days ago
- Silver Spring, PA (16 miles from Ephrata, PA)
- 2 days ago
The Concierge will serve in a variety of capacities across the hospital based on ever-changing needs....
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Lancaster, PA (10 miles from Ephrata, PA)
- 13 days ago
- Lancaster, PA (10 miles from Ephrata, PA)
- 13 days ago
The Concierge is responsible for greeting, welcoming and directing Residents and guests in a friendly and courteous manner, both in person and over the telephone....
- Coatesville, PA (22 miles from Ephrata, PA)
- 14 days ago
- Coatesville, PA (22 miles from Ephrata, PA)
- 14 days ago
We are looking for a full-time Concierge to work evening shifts from 3:00 PM- 11:00 PM. Our Independent Living Concierge team plays a key role in our success....
Care Concierge - Medical Assistant
- New Holland, PA (6 miles from Ephrata, PA)
- 19 days ago
- New Holland, PA (6 miles from Ephrata, PA)
- 19 days ago
The Care Concierge will often have the single most interactions with our patients and their family members in the community....
Full-time Concierge Hershey Lodge
- Willow Street, PA (15 miles from Ephrata, PA)
- 30+ days ago
- Willow Street, PA (15 miles from Ephrata, PA)
- 30+ days ago
Concierge - Hershey Lodge Protected: Concierge - Hershey Lodge Posted: April 14, 2025 Employment Type: Full-time Company: Hershey Entertainment & Resorts Contact: Oumaima Driouich(717) ......
- Willow Street, PA (15 miles from Ephrata, PA)
- 30+ days ago
- Willow Street, PA (15 miles from Ephrata, PA)
- 30+ days ago
Must possess excellent communication and guest service skills....
- Honey Brook, PA (16 miles from Ephrata, PA)
- 30+ days ago
- Honey Brook, PA (16 miles from Ephrata, PA)
- 30+ days ago
Concierge Concierge Heatherwood Retirement Community Honey Brook, PA Employment Status: Part-Time Pay Interval: Hourly Shift: AM/PM Heatherwood Retirement Center is hiring for a part-time Concierge....
Demographic Data for Ephrata, PA
Moving to Ephrata, PA? Find some basic demographic data about Ephrata, PA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Ephrata, PA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Ephrata, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Complaint Resolution
- Wellness
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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