Concierge Jobs in Grantville, PA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Swatara, PA (11 miles from Grantville, PA)
- 4 days ago
- Swatara, PA (11 miles from Grantville, PA)
- 4 days ago
Summary Accommodates Guests of the hotel. Essential Duties and Responsibilities include the following: Performs daily front desk tasks including check-in, check-out, posting, corrections, printing...
Admissions Hospitality Assistant - part time
- Mechanicsburg, PA (21 miles from Grantville, PA)
- 19 days ago
- Mechanicsburg, PA (21 miles from Grantville, PA)
- 19 days ago
Admissions Hospitality Assistant - part time Position Type Staff Employee Group Staff Time Status Part-Time Time Category Part Time (1000-1559 hours) Annual Hours 1040 # of Months 12 Hours Per...
Patient Concierge, Women's Health
- Lawn, PA (15 miles from Grantville, PA)
- 60+ days ago
- Lawn, PA (15 miles from Grantville, PA)
- 60+ days ago
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to...
- Lebanon, PA (15 miles from Grantville, PA)
- 90+ days ago
- Lebanon, PA (15 miles from Grantville, PA)
- 90+ days ago
Company DescriptionPrimeTalent,Recruitment AgencyJob Description PrimeTalent is Hiring We are hiring a Customer Care Agent in Nahr El Mote Area.Key Responsibilities: Confirm appointments and...
Demographic Data for Grantville, PA
Moving to Grantville, PA? Find some basic demographic data about Grantville, PA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Grantville, PA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Grantville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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