Concierge Jobs in Lehighton, PA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Patient Concierge - Cardiology
- Allentown, PA (19 miles from Lehighton, PA)
- 23 hours ago
- Allentown, PA (19 miles from Lehighton, PA)
- 23 hours ago
The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based...
- Bethlehem, PA (24 miles from Lehighton, PA)
- 3 days ago
- Bethlehem, PA (24 miles from Lehighton, PA)
- 3 days ago
and promptly; Provides accurate, appropriate and immediate responses to all requests by guests, ensures complete guest satisfaction; Ensures a maximum level of guest service and satisfaction is achieved...
Patient Concierge, Gastroenterology
- Bethlehem, PA (24 miles from Lehighton, PA)
- 3 days ago
- Bethlehem, PA (24 miles from Lehighton, PA)
- 3 days ago
Delivers waiting room concierge service and provide hands-on support to patients utilizing the kiosk check-in process....
Patient Concierge - Primary Care, Tamaqua
- Tamaqua, PA (14 miles from Lehighton, PA)
- 4 days ago
- Tamaqua, PA (14 miles from Lehighton, PA)
- 4 days ago
Delivers waiting room concierge service and provide hands-on support to patients utilizing the kiosk check-in process....
Patient Concierge - Urology; Allentown/Bethlehem
- Allentown, PA (19 miles from Lehighton, PA)
- 23 days ago
- Allentown, PA (19 miles from Lehighton, PA)
- 23 days ago
The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based...
Patient Concierge - Orthopedics, Allentown/Kutztown
- Allentown, PA (19 miles from Lehighton, PA)
- 30+ days ago
- Allentown, PA (19 miles from Lehighton, PA)
- 30+ days ago
The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based...
- Sugarloaf, PA (23 miles from Lehighton, PA)
- 45+ days ago
- Sugarloaf, PA (23 miles from Lehighton, PA)
- 45+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Patient Concierge Allentown Float Team SLPG
- Allentown, PA (19 miles from Lehighton, PA)
- 60+ days ago
- Allentown, PA (19 miles from Lehighton, PA)
- 60+ days ago
Delivers waiting room concierge service and provide hands-on support to patients utilizing the kiosk check-in process....
- Lehigh Valley, PA (19 miles from Lehighton, PA)
- 60+ days ago
- Lehigh Valley, PA (19 miles from Lehighton, PA)
- 60+ days ago
POSITION SNAPSHOT: At Dave & Buster's, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...
Demographic Data for Lehighton, PA
Moving to Lehighton, PA? Find some basic demographic data about Lehighton, PA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Lehighton, PA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Lehighton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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