Concierge Jobs in Montgomery, PA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Patient & Family Concierge, Senior - 5 East Acute Care/Trauma Stepdown - PT Days with Rotation
- Williamsport, PA (8 miles from Montgomery, PA)
- 19 days ago
- Williamsport, PA (8 miles from Montgomery, PA)
- 19 days ago
Responds to telephone calls, providing courteous service to all internal and external callers. Orders and maintains CyraCom equipment. Prints report sheets. Assign Responder 5 and phones....
Concierge- Recovery Room Williamsport - Part-Time Days
- Williamsport, PA (8 miles from Montgomery, PA)
- 30+ days ago
- Williamsport, PA (8 miles from Montgomery, PA)
- 30+ days ago
Customer service oriented behavior. Preferred: Prior experience in a customer service hospital or medical environment.Preferred: Medical terminology....
Patient & Family Concierge, Senior - Total Joint & Spine Unit - PT Evenings
- Williamsport, PA (8 miles from Montgomery, PA)
- 90+ days ago
- Williamsport, PA (8 miles from Montgomery, PA)
- 90+ days ago
Responds to telephone calls, providing courteous service to all internal and external callers. Orders and maintains CyraCom equipment. Prints report sheets. Assign Responder 5 and phones....
Demographic Data for Montgomery, PA
Moving to Montgomery, PA? Find some basic demographic data about Montgomery, PA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Montgomery, PA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Montgomery, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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