Concierge Jobs in Orwigsburg, PA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Lehighton, PA (23 miles from Orwigsburg, PA)
- 1 day ago
- Lehighton, PA (23 miles from Orwigsburg, PA)
- 1 day ago
Competencies required: Excellent communication, facilitation, and presentation skills Focused on compliance Demonstrates continuous growth Quality-driven Service-oriented Excels at time management Ability...
- Reading, PA (20 miles from Orwigsburg, PA)
- 1 day ago
- Reading, PA (20 miles from Orwigsburg, PA)
- 1 day ago
Join the Voyager Club team as a Travel Designer / Concierge and be a part of redefining luxury travel!...
Remote WorkPatient Concierge - Multispecialty, Tamaqua
- Tamaqua, PA (11 miles from Orwigsburg, PA)
- 24 days ago
- Tamaqua, PA (11 miles from Orwigsburg, PA)
- 24 days ago
Competencies required: Excellent communication, facilitation, and presentation skills Focused on compliance Demonstrates continuous growth Quality-driven Service-oriented Excels at time management Ability...
Demographic Data for Orwigsburg, PA
Moving to Orwigsburg, PA? Find some basic demographic data about Orwigsburg, PA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Orwigsburg, PA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Orwigsburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Initiative
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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