Concierge Jobs in Penn Hills, PA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Full-Time Patient & Family Concierge - 40 Hours per Week (UPMC Presbyterian/6D)
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 2 days ago
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 2 days ago
Join us at UPMC Presbyterian Hospital as a Full-Time Patient & Family Concierge (PFC) o n our Neurosurgery Unit 6D....
Full-Time Patient & Family Concierge - 36 Hours per Week (UPMC Presbyterian/6D)
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 2 days ago
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 2 days ago
Join us at UPMC Presbyterian Hospital as a Full-Time Patient & Family Concierge (PFC) o n our Neurosurgery Unit 6D....
Health Care Concierge, Associate
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 2 days ago
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 2 days ago
This success is driven by the compassionate attention and expert support for our members every time they connect with our dedicated Health Care Concierges....
Remote Work- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 3 days ago
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 3 days ago
Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written....
Guest Services Associate- Full time- 3pm-11pm/ 7am-3pm- BOTH REQUIRED!
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 3 days ago
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 3 days ago
Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written....
- United, PA (24 miles from Penn Hills, PA)
- 4 days ago
- United, PA (24 miles from Penn Hills, PA)
- 4 days ago
JOB TITLE : Concierge PROPERTY : Echo Lake DEPARTMENT: Administration REPORTS TO: Business Office Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Concierge is the official representative of the...
Health Care Concierge, Associate- 24/7 Afterhours
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 5 days ago
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 5 days ago
We are seeking a highly motivated and detail-oriented Health Care Concierge Associate to join our 24/7 Member Services team....
Patient & Family Concierge, FT - 11N
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 5 days ago
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 5 days ago
Career Ladder: Entry Level Patient & Family Concierge: no experience required, rate starts at $18.00/hour Patient & Family Concierge Senior: 6 months of experience as a Patient & Family Concierge or...
Part Time Patient & Family Concierge-Rehab
- Monroeville, PA (4 miles from Penn Hills, PA)
- 5 days ago
- Monroeville, PA (4 miles from Penn Hills, PA)
- 5 days ago
The Concierge will serve in a variety of capacities across the hospital based on ever-changing needs....
Casual Patient & Family Concierge - UPMC Presbyterian Medicine 12S
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 9 days ago
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 9 days ago
Career Ladder: Entry Level Patient & Family Concierge: no experience required, rate starts at $17.38/hour Patient & Family Concierge Senior: 6 months of experience as a Patient & Family Concierge or...
Customer Experience Concierge, Centurion Lounge PHL
- United, PA (24 miles from Penn Hills, PA)
- 9 days ago
- United, PA (24 miles from Penn Hills, PA)
- 9 days ago
Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members....
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 12 days ago
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 12 days ago
UPMC Children's Hospital is currently seeking a Full-Time Patient & Family Concierge (PFC) for our Neonatal ICU. Rotating, weekend, and holiday shifts will be required....
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 13 days ago
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 13 days ago
About LakeHouse Senior Living: LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in...
Patient & Family Concierge - Senior (PART-TIME) 9E Cardiology/Thoracic Surgical Acute Care
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 15 days ago
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 15 days ago
Responds to telephone calls, providing courteous service to all internal and external callers. Orders and maintains CyraCom equipment. Prints report sheets. Assign Responder 5 and phones....
Full-Time Patient & Family Concierge, Senior
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 26 days ago
- Pittsburgh, PA (7 miles from Penn Hills, PA)
- 26 days ago
The secondary function of the Patient & Family Concierge, Senior is as a Patient & Family Concierge, which may include the following duties: Destination Coordinator: Greet and assist hospital guests...
Demographic Data for Penn Hills, PA
Moving to Penn Hills, PA? Find some basic demographic data about Penn Hills, PA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Penn Hills, PA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Penn Hills, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Complaint Resolution
- Wellness
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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