Concierge Jobs in Pittsburgh, PA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
We are seeking a highly motivated and detail-oriented Health Care Concierge Associate to join our 24/7 Member Services team....
Concierge-Breakfast Attn early morning shifts part time
- Pittsburgh, PA
- 1 day ago
- Pittsburgh, PA
- 1 day ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
Experience Ambassador (Front Concierge) - Pittsburgh, PA
- Pittsburgh, PA
- 6 days ago
- Pittsburgh, PA
- 6 days ago
management and residents Work on special projects as deemed necessary by management Perform other related duties and assignments as needed and assigned **Position Title:** Experience Ambassador (Front Concierge...
UPMC Children's Hospital is currently seeking a Full-Time Patient & Family Concierge (PFC) for our Emergency Department. Rotating, weekend, and holiday shifts will be required....
As our concierge you are passionate about the importance of hospitality, safety, security, and providing a happy and positive impression to everyone you interact with....
- Pittsburgh, PA
- 12 days ago
- Pittsburgh, PA
- 12 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
Monitor Concierge Lounge offerings (hot food, appetizers, etc); 4. Attend to all Concierge Lounge guest needs; 5....
The Patient & Family Concierge will be assigned both bedside, stocking, and administrative tasks....
- Grindstone, PA (24 miles from Pittsburgh, PA)
- 15 days ago
- Grindstone, PA (24 miles from Pittsburgh, PA)
- 15 days ago
ContactUs Communications based in Columbus, Ohio is expanding, and has a new client need. This is a work on site position in our Grindstone, Pennsylvania location. Inbound Customer Care Agent...
Patient & Family Concierge, Senior - 10E Neuro/Medical Acute Care
- Pittsburgh, PA
- 23 days ago
- Pittsburgh, PA
- 23 days ago
Responds to telephone calls, providing courteous service to all internal and external callers. Orders and maintains CyraCom equipment. Prints report sheets. Assign Responder 5 and phones....
Provides hospitable service to all patients while complying with dietary restrictions....
Focus attention on guest needs, remaining calm and courteous at all times in keeping with Marriott's Core Values ; 7....
Part time F and B Concierge Lounge Attendant 3-11PM
- Pittsburgh, PA
- 28 days ago
- Pittsburgh, PA
- 28 days ago
Focus attention on guest needs, remaining calm and courteous at all times in keeping with Marriott's Core Values ; 7....
- Greensburg, PA (19 miles from Pittsburgh, PA)
- 30+ days ago
- Greensburg, PA (19 miles from Pittsburgh, PA)
- 30+ days ago
The Concierge will function as a greeter for surgery and specialty services patients, visitors and employees....
Demographic Data for Pittsburgh, PA
Moving to Pittsburgh, PA? Find some basic demographic data about Pittsburgh, PA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Pittsburgh, PA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Pittsburgh, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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