Concierge Jobs in Pittsburgh, PA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
UPMC Presbyterian 11S - Full-Time Patient & Family Concierge
- Pittsburgh, PA
- 1 hour ago
- Pittsburgh, PA
- 1 hour ago
Patient & Family Concierge – Entry-Level & Senior Opportunities Schedule: Full-Time: 3 12-hour shifts per week The Nursing Support position requires the availability to work rotating, 12-hour shifts...
Consider joining our Guest Services Team! With flexible evening hours, this could be an excellent fit for you!...
Customer Experience Representative
- Coraopolis, PA (18 miles from Pittsburgh, PA)
- 1 day ago
- Coraopolis, PA (18 miles from Pittsburgh, PA)
- 1 day ago
Overview Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR) at The Pittsburgh International Airport! This is a great opportunity to work with a...
The Concierge will serve in a variety of capacities across the hospital based on ever-changing needs....
Full-Time Patient & Family Concierge, Sr. (8W/10N)
- Pittsburgh, PA
- 3 days ago
- Pittsburgh, PA
- 3 days ago
Communication & Coordination: Answer calls, provide courteous service, distribute mail, and facilitate quiet time or noise monitoring....
Our Patient and Family Concierges are essential partners in that mission, enhancing the patient experience at UPMC with positivity and integrity....
The Concierge will serve in a variety of capacities across the hospital based on ever-changing needs....
Full-Time Patient & Family Concierge - Surgical Oncology (4 Main)
- Pittsburgh, PA
- 6 days ago
- Pittsburgh, PA
- 6 days ago
UPMC Shadyside is hiring a Full-Time Patient & Family Concierge to join their team in the Surgical Oncology unit 4 Main!...
Offer services of ticket agencies, limousine service and tour guide organizations to guests. Service each guest comment/complaint according to procedure -escort and service VIP guests....
About LakeHouse Senior Living: LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in...
Job Details Level : Entry Job Location : Senator John Heinz History Center - Pittsburgh, PA Position Type : Full Time Education Level : High School Salary Range : Undisclosed Travel Percentage :...
Provides hospitable service to all patients while complying with dietary restrictions....
BMW Genius - Sales Product Concierge
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 10 days ago
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 10 days ago
The Product Concierge interacts daily with Clients, Sales Consultants, and Sales Managers, just to name a few. What are the day-to-day responsibilities?...
Full-Time Patient & Family Concierge Senior - Stem Cell Transplant (6 West)
- Pittsburgh, PA
- 10 days ago
- Pittsburgh, PA
- 10 days ago
UPMC Shadyside is hiring a Full-Time Patient & Family Concierge to join their team in the Stem Cell Transplant unit 6 West!...
Previous experience as a Concierge within the hotel industry is preferred....
Demographic Data for Pittsburgh, PA
Moving to Pittsburgh, PA? Find some basic demographic data about Pittsburgh, PA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Pittsburgh, PA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Pittsburgh, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Driving
- Microsoft Outlook
- Events
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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