Concierge Jobs in Coventry, RI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Providence, RI (14 miles from Coventry, RI)
- 4 days ago
- Providence, RI (14 miles from Coventry, RI)
- 4 days ago
JOB SUMMARY: Under the supervision of the Manager of MPN Concierge Services, the MPN Concierge Agent is responsible for various activities related to providing injured workers, attorneys, employers,...
Remote WorkMClub Concierge Attendant - Providence Marriott Downtown
- Providence, RI (15 miles from Coventry, RI)
- 5 days ago
- Providence, RI (15 miles from Coventry, RI)
- 5 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
- Providence, RI (14 miles from Coventry, RI)
- 9 days ago
- Providence, RI (14 miles from Coventry, RI)
- 9 days ago
Previous concierge experience and knowledge of the surrounding areas and local attractions preferred....
Furniture Concierge Specialist - Hybrid Flex, Early shift with weekends
- Warwick, RI (9 miles from Coventry, RI)
- 14 days ago
- Warwick, RI (9 miles from Coventry, RI)
- 14 days ago
Id : 76153, Title : Furniture Concierge Specialist - Hybrid Flex, Early shift with weekends, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...027, ExternalPostedStartDate...
- Newport, RI (21 miles from Coventry, RI)
- 17 days ago
- Newport, RI (21 miles from Coventry, RI)
- 17 days ago
Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly....
- East Greenwich, RI (8 miles from Coventry, RI)
- 25 days ago
- East Greenwich, RI (8 miles from Coventry, RI)
- 25 days ago
As the first point of contact at the community for our customers through telephone or in-person interactions, this position provides exemplary customer service in a friendly and professional...
Associate, Guest Services 1 (Seasonal)- Club Wyndham Onshore Resort
- Newport, RI (21 miles from Coventry, RI)
- 90+ days ago
- Newport, RI (21 miles from Coventry, RI)
- 90+ days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
Demographic Data for Coventry, RI
Moving to Coventry, RI? Find some basic demographic data about Coventry, RI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Coventry, RI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Coventry, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Complaint Resolution
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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