Concierge Jobs in Providence, RI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Title: Guest Services Associate- Club Wyndham Long Wharf Resort
- Newport, RI (23 miles from Providence, RI)
- 24 days ago
- Newport, RI (23 miles from Providence, RI)
- 24 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
- Franklin, MA (18 miles from Providence, RI)
- 24 days ago
- Franklin, MA (18 miles from Providence, RI)
- 24 days ago
Front Desk/Concierge!...
- Newport, RI (23 miles from Providence, RI)
- 30+ days ago
- Newport, RI (23 miles from Providence, RI)
- 30+ days ago
Join the Voyager Club team as a Travel Designer / Concierge and be a part of redefining luxury travel!...
Remote WorkMClub Concierge Attendant - Providence Marriott Downtown
- Providence, RI (2 miles from Providence, RI)
- 45+ days ago
- Providence, RI (2 miles from Providence, RI)
- 45+ days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
- Walpole, MA (23 miles from Providence, RI)
- 45+ days ago
- Walpole, MA (23 miles from Providence, RI)
- 45+ days ago
Job Title: Concierge Department: Administration Date Revised: 8/1/2024 Reports To: Varies by Community FLSA Status: Non-Exempt Job Code: 4015 Job Summary: Responsible for greeting guests, residents...
Associate, Guest Services 1 (Seasonal)- Club Wyndham Onshore Resort
- Newport, RI (23 miles from Providence, RI)
- 90+ days ago
- Newport, RI (23 miles from Providence, RI)
- 90+ days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
Demographic Data for Providence, RI
Moving to Providence, RI? Find some basic demographic data about Providence, RI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Providence, RI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Providence, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Driving
- Microsoft Outlook
- Events
- Writing Skills
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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