Concierge Jobs in Germantown, TN
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge Performance Associate
- Memphis, TN (15 miles from Germantown, TN)
- 4 days ago
- Memphis, TN (15 miles from Germantown, TN)
- 4 days ago
Newsweek Recognizes Sedgwick as Americas Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Concierge Performance...
- Collierville, TN (7 miles from Germantown, TN)
- 11 days ago
- Collierville, TN (7 miles from Germantown, TN)
- 11 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Collierville, TN (7 miles from Germantown, TN)
- 11 days ago
- Collierville, TN (7 miles from Germantown, TN)
- 11 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Customer Experience Concierge / Inside Sales - US Based Remote
- Memphis, TN (15 miles from Germantown, TN)
- 17 days ago
- Memphis, TN (15 miles from Germantown, TN)
- 17 days ago
Anywhere Real Estate Inc. is the nations leading and most integrated provider of residential real estate services. Through our Customer Contact Center & Engagement team, we deliver high-quality,...
Remote Work- Memphis, TN (15 miles from Germantown, TN)
- 19 days ago
- Memphis, TN (15 miles from Germantown, TN)
- 19 days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
- Bartlett, TN (8 miles from Germantown, TN)
- 19 days ago
- Bartlett, TN (8 miles from Germantown, TN)
- 19 days ago
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
Lead Concierge Provider / Practice Owner (MD/DO/NP/PA)
- Memphis, TN (15 miles from Germantown, TN)
- 28 days ago
- Memphis, TN (15 miles from Germantown, TN)
- 28 days ago
Job Description As the Lead Concierge Provider, you will play a pivotal role in delivering exceptional, relationship-based care....
- Memphis, TN (15 miles from Germantown, TN)
- 45+ days ago
- Memphis, TN (15 miles from Germantown, TN)
- 45+ days ago
Education/Experience: Associates Degree in Public Relations, Marketing, or English or equivalent Prior experience demonstrating success in a Customer Service oriented position....
Demographic Data for Germantown, TN
Moving to Germantown, TN? Find some basic demographic data about Germantown, TN below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Germantown, TN
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Germantown, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Initiative
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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