Concierge Jobs in Louisville, TN
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Guest Services Associate: Club Wyndham Smoky Mountains
- Travel + Leisure Co.
- Sevierville, TN (24 miles from Louisville, TN)
- 1 day ago
- Sevierville, TN (24 miles from Louisville, TN)
- 1 day ago
Guest Services Associate: Club Wyndham Smoky Mountains Central location, Sevierville, Tennessee, United States, 37862 Guest Services Full Time Add to favorites View favorites We Put the World on Vacation...
In Person- Downtown Flavortown
- Pigeon Forge, TN (24 miles from Louisville, TN)
- 1 day ago
- Pigeon Forge, TN (24 miles from Louisville, TN)
- 1 day ago
Join Us as a Concierge at Downtown Flavortown Hey there, high-energy people lovers! Are you the kind of person who loves being the first to say “Howdy!” and the last to wave goodbye?...
In PersonGuest Services Associate: Club Wyndham Smokies
- Travel + Leisure Co.
- Sevierville, TN (24 miles from Louisville, TN)
- 14 days ago
- Sevierville, TN (24 miles from Louisville, TN)
- 14 days ago
How Youll Shine As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
In PersonAdventure Concierge - Blackberry Mountain
- Blackberry Farm
- Walland, TN (14 miles from Louisville, TN)
- 19 days ago
- Walland, TN (14 miles from Louisville, TN)
- 19 days ago
The Adventure Concierge team is responsible for ensuring that all guest activities, spa services, and dining times are booked and that all guests requested expectations are met....
In PersonGuest Services Associate, Part Time: Club Wyndham Smokies
- Travel + Leisure Co.
- Sevierville, TN (24 miles from Louisville, TN)
- 24 days ago
- Sevierville, TN (24 miles from Louisville, TN)
- 24 days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
In Person Part Time- Blackberry Farm
- Maryville, TN (10 miles from Louisville, TN)
- 25 days ago
- Maryville, TN (10 miles from Louisville, TN)
- 25 days ago
The concierge team is responsible for ensuring that all guest activities, spa services, and dining times are booked and that all guests requested expectations are met....
In Person- Knoxville, TN (11 miles from Louisville, TN)
- 30+ days ago
- Knoxville, TN (11 miles from Louisville, TN)
- 30+ days ago
Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate will specialize in the process of converting internet leads to onsite traffic/sales....
In PersonAccommodations - Guest Service Specialist
- Blue Water Development Corporation
- Sevierville, TN (24 miles from Louisville, TN)
- 45+ days ago
- Sevierville, TN (24 miles from Louisville, TN)
- 45+ days ago
Follow the daily procedure for opening and closing the guest service center, including ensuring a clean, orderly environment....
In Person- Core Spaces
- Knoxville, TN (11 miles from Louisville, TN)
- 60+ days ago
- Knoxville, TN (11 miles from Louisville, TN)
- 60+ days ago
Additionally, the Community Concierge may assist with various clerical or office-related tasks as required, showcasing adaptability and a commitment to excellence in all aspects of their role....
In PersonTitle: Guest Services Associate: Club Wyndham Smokies
- Travel + Leisure Co.
- Sevierville, TN (24 miles from Louisville, TN)
- 90+ days ago
- Sevierville, TN (24 miles from Louisville, TN)
- 90+ days ago
How You'll Shine As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
In PersonGuest Services Associate (Part Time): Club Wyndham Great Smokies
- Travel + Leisure
- Sevierville, TN (24 miles from Louisville, TN)
- 90+ days ago
- Sevierville, TN (24 miles from Louisville, TN)
- 90+ days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
In Person Part TimeDemographic Data for Louisville, TN
Moving to Louisville, TN? Find some basic demographic data about Louisville, TN below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Louisville, TN
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Louisville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Medical Assistant Certified
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
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