Concierge Jobs in Memphis, TN
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Bartlett, TN (15 miles from Memphis, TN)
- 2 days ago
- Bartlett, TN (15 miles from Memphis, TN)
- 2 days ago
As our concierge you are passionate about the importance of hospitality, safety, security, and providing a happy and positive impression to everyone you interact with....
Previous experience in hospitality, guest services, or a related field is preferred....
The Pointe at Kirby Gate Senior Living Community is currently seeking a Part Time Concierge to enhances resident services and provides up to date information in a more efficient and timely manner....
Maintain a positive, friendly and professional manner at all times Organize and stock the Concierge desk. Uphold clients guest service guidelines and values....
Previous experience in hospitality, guest services, or a related field is preferred....
- Collierville, TN (22 miles from Memphis, TN)
- 30+ days ago
- Collierville, TN (22 miles from Memphis, TN)
- 30+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Collierville, TN (22 miles from Memphis, TN)
- 30+ days ago
- Collierville, TN (22 miles from Memphis, TN)
- 30+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Lead Concierge Provider / Practice Owner (MD/DO/NP/PA)
- Memphis, TN
- 60+ days ago
- Memphis, TN
- 60+ days ago
Job Description As the Lead Concierge Provider, you will play a pivotal role in delivering exceptional, relationship-based care....
Demographic Data for Memphis, TN
Moving to Memphis, TN? Find some basic demographic data about Memphis, TN below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Memphis, TN
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Memphis, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Driving
- Microsoft Outlook
- Events
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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