Concierge Jobs in Allen, TX
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Dallas, TX (23 miles from Allen, TX)
- 28 days ago
- Dallas, TX (23 miles from Allen, TX)
- 28 days ago
Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner Ensure first call resolution through problems solving and effective call handling Research...
- Dallas, TX (23 miles from Allen, TX)
- 30+ days ago
- Dallas, TX (23 miles from Allen, TX)
- 30+ days ago
Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner Ensure first call resolution through problems solving and effective call handling Research...
- Dallas, TX (23 miles from Allen, TX)
- 2 days ago
- Dallas, TX (23 miles from Allen, TX)
- 2 days ago
Customer service oriented, ability to multi-task, detail orientated, and excellent organizational skills is required. Knowledge of the surrounding Dallas area and all of its attractions....
- Dallas, TX (23 miles from Allen, TX)
- 3 days ago
- Dallas, TX (23 miles from Allen, TX)
- 3 days ago
Customer service oriented, ability to multi-task, detail orientated, and excellent organizational skills is required. Knowledge of the surrounding Dallas area and all of its attractions....
- Dallas, TX (23 miles from Allen, TX)
- 3 days ago
- Dallas, TX (23 miles from Allen, TX)
- 3 days ago
Location Dallas Hotel The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops,...
Online Sales Concierge - Dallas South
- Rowlett, TX (12 miles from Allen, TX)
- 5 days ago
- Rowlett, TX (12 miles from Allen, TX)
- 5 days ago
Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate will specialize in the process of converting internet leads to onsite traffic/sales....
- Frisco, TX (15 miles from Allen, TX)
- 6 days ago
- Frisco, TX (15 miles from Allen, TX)
- 6 days ago
Service-oriented mindset and capable of making every guest feel valued. Strong communication skills in verbal, written, phone, text, and social media communications....
Online Sales Concierge - Dallas South
- Dallas, TX (23 miles from Allen, TX)
- 6 days ago
- Dallas, TX (23 miles from Allen, TX)
- 6 days ago
Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate will specialize in the process of converting internet leads to onsite traffic/sales....
- Frisco, TX (15 miles from Allen, TX)
- 7 days ago
- Frisco, TX (15 miles from Allen, TX)
- 7 days ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
- Dallas, TX (23 miles from Allen, TX)
- 7 days ago
- Dallas, TX (23 miles from Allen, TX)
- 7 days ago
Position Overview As our new Client Concierge, you will be responsible for creating GOLD-level experiences for all patients by providing exceptional customer service, assisting with scheduling, answering...
Concierge, Multifamily (Overnight)
- Dallas, TX (23 miles from Allen, TX)
- 10 days ago
- Dallas, TX (23 miles from Allen, TX)
- 10 days ago
Job Title Concierge, Multifamily (Overnight)The Statler Residences ( ) Job Description Summary Third Shift: 11pm - 7am The Concierge staff provides excellent customer service to all owners, residents...
Guest Services Associate (Part-Time)
- Dallas, TX (23 miles from Allen, TX)
- 10 days ago
- Dallas, TX (23 miles from Allen, TX)
- 10 days ago
Description Reports to: Assistant Manager of Guest Services Department: Guest Services Classification: Non-Exempt, Part-time Hourly Rate: $15.00/hr Work Schedule: Flexible hours including evenings and...
- Garland, TX (10 miles from Allen, TX)
- 12 days ago
- Garland, TX (10 miles from Allen, TX)
- 12 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Dallas, TX (23 miles from Allen, TX)
- 13 days ago
- Dallas, TX (23 miles from Allen, TX)
- 13 days ago
Job Title Concierge, MultifamilyThe Statler Residences ( Job Description Summary The Concierge staff provides excellent customer service to all owners, residents, prospective residents, guests, and...
- Dallas, TX (23 miles from Allen, TX)
- 13 days ago
- Dallas, TX (23 miles from Allen, TX)
- 13 days ago
Previous experience in hospitality, guest services, or a related field is preferred....
Demographic Data for Allen, TX
Moving to Allen, TX? Find some basic demographic data about Allen, TX below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Allen, TX
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Allen, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Complaint Resolution
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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