Concierge Jobs in Florence, TX
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Killeen, TX (20 miles from Florence, TX)
- 8 days ago
- Killeen, TX (20 miles from Florence, TX)
- 8 days ago
Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner Ensure first call resolution through problems solving and effective call handling Research...
- Killeen, TX (20 miles from Florence, TX)
- 8 days ago
- Killeen, TX (20 miles from Florence, TX)
- 8 days ago
Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner Ensure first call resolution through problems solving and effective call handling Research...
Bank Customer Care Agent (Full-Time & Experienced)
- Killeen, TX (20 miles from Florence, TX)
- 3 days ago
- Killeen, TX (20 miles from Florence, TX)
- 3 days ago
Must be customer service oriented (empathetic, responsive, patient, and conscientious) Strong team orientation and customer focus with a positive attitude Highly reliable with the ability to maintain...
- Georgetown, TX (17 miles from Florence, TX)
- 7 days ago
- Georgetown, TX (17 miles from Florence, TX)
- 7 days ago
Do you want to work as a Patient Experience Concierge where your passion for creating positive patient interactions is valued?...
- Georgetown, TX (17 miles from Florence, TX)
- 9 days ago
- Georgetown, TX (17 miles from Florence, TX)
- 9 days ago
We are seeking a dependable and flexible PRN Concierge to join our team!...
- Killeen, TX (20 miles from Florence, TX)
- 18 days ago
- Killeen, TX (20 miles from Florence, TX)
- 18 days ago
Must be customer service oriented (empathetic, responsive, patient, and conscientious) Strong team orientation and customer focus with a positive attitude Highly reliable with the ability to maintain...
Entry-Level Energy Customer Care Agent (Full-Time)
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
Essential Duties Handle inbound and outbound contacts in a courteous, timely, and professional manner Utilize knowledge base and training to accurately answer customer questions and sell appropriate...
Entry-Level Energy Customer Care Agent (Part-Time)
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
Essential Duties Handle inbound and outbound contacts in a courteous, timely, and professional manner Utilize knowledge base and training to accurately answer customer questions and sell appropriate...
Entry-Level Telecom Customer Care Agent (Part-Time)
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment...
Entry-Level Telecom Customer Care Agent (Full-Time)
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment...
- Round Rock, TX (21 miles from Florence, TX)
- 90+ days ago
- Round Rock, TX (21 miles from Florence, TX)
- 90+ days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Killeen, TX (20 miles from Florence, TX)
- 90+ days ago
- Killeen, TX (20 miles from Florence, TX)
- 90+ days ago
POSITION SNAPSHOT: At Dave & Busters, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...
Concierge (Saturday and Sunday)
- Round Rock, TX (21 miles from Florence, TX)
- 90+ days ago
- Round Rock, TX (21 miles from Florence, TX)
- 90+ days ago
Find your joy here, at The Waterford at Round Rock, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k...
Demographic Data for Florence, TX
Moving to Florence, TX? Find some basic demographic data about Florence, TX below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Florence, TX
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Florence, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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