Concierge Jobs in Houston, TX
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Classification: Support Staff Exemption Status/Test: Non-exempt Job Grade: 4 Department: Center for Print Production and Distribution Reports To: Chief, Print Production and Distribution Job Goal:...
- Pasadena, TX (10 miles from Houston, TX)
- 4 days ago
- Pasadena, TX (10 miles from Houston, TX)
- 4 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
The Woodhouse Spas Baybrook has an immediate need for full-time and part-time Spa Concierges....
Responsibilities At Hines, as the Concierge and Experience Coordinator, you're the pulse of the building's hospitality....
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Maintain a positive, friendly and professional manner at all times Organize and stock the Concierge desk. Uphold clients guest service guidelines and values....
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
- Kingwood, TX (17 miles from Houston, TX)
- 15 days ago
- Kingwood, TX (17 miles from Houston, TX)
- 15 days ago
About the role Novellus Kingwood s looking for a friendly and welcoming Front Desk Concierge to join our growing team....
Concierge Fulltime Pay Rate: $17.00 Non-exempt Schedule: Sunday - Thursday 8:00 A.M. - 4:00 P.M. Make a difference by providing great care and love for our treasured residents!...
- Friendswood, TX (19 miles from Houston, TX)
- 19 days ago
- Friendswood, TX (19 miles from Houston, TX)
- 19 days ago
Position Summary The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the callers expectations,...
- Katy, TX (22 miles from Houston, TX)
- 19 days ago
- Katy, TX (22 miles from Houston, TX)
- 19 days ago
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests....
Adheres to company standards for resident and guest services. Undertakes administrative tasks related to the Front Desk and back-of-house operations as requested....
Adheres to company standards for resident and guest services. Undertakes administrative tasks related to the Front Desk and back-of-house operations as requested....
Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions...
Demographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Houston, TX
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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