Concierge Jobs in Portsmouth, VA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 9 days ago
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 9 days ago
Provides professional and courteous customer service and technical support to clients and potential clients striving for the highest level of customer satisfaction and loyalty....
- Norfolk, VA (5 miles from Portsmouth, VA)
- 10 days ago
- Norfolk, VA (5 miles from Portsmouth, VA)
- 10 days ago
The Concierge is responsible to effectively manage the front desk reception area for Harbors Edge....
- Norfolk, VA (5 miles from Portsmouth, VA)
- 14 days ago
- Norfolk, VA (5 miles from Portsmouth, VA)
- 14 days ago
A natural storyteller with passion for guest service and local culture. Highlyganized with strong time management and multitasking abilities....
Seasonal Customer Experience Representative
- Norfolk, VA (5 miles from Portsmouth, VA)
- 15 days ago
- Norfolk, VA (5 miles from Portsmouth, VA)
- 15 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
- Battery Park, VA (16 miles from Portsmouth, VA)
- 21 days ago
- Battery Park, VA (16 miles from Portsmouth, VA)
- 21 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 45+ days ago
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 45+ days ago
Welcome Center Concierge University of Mary Washington, United States 1 day ago Location: Virginia Beach, VIRGINIA Deadline: ; Title: Welcome Center Concierge VP Area: Provost - UMW Department: Admissions...
Club Concierge - Cavalier Beach Club
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 60+ days ago
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 60+ days ago
Overview The Club Concierge is responsible for delivering exceptional guest service to all guests of the Cavalier Beach Club level....
Service Concierge/Service Porter - Southern Auto Group
- Chesapeake, VA (9 miles from Portsmouth, VA)
- 90+ days ago
- Chesapeake, VA (9 miles from Portsmouth, VA)
- 90+ days ago
If you possess that ability to be WELCOMING, COURTEOUS, and POLITE.... we would like to add you to our team at Southern Auto Group as a Service Concierge/Service Porter!...
Demographic Data for Portsmouth, VA
Moving to Portsmouth, VA? Find some basic demographic data about Portsmouth, VA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Portsmouth, VA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Portsmouth, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Complaint Resolution
- Wellness
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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