Concierge Jobs in Smithfield, VA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge (PT Evenings and Weekends)
- Newport News, VA (10 miles from Smithfield, VA)
- 1 day ago
- Newport News, VA (10 miles from Smithfield, VA)
- 1 day ago
The Concierge is often the first person to assist our residents, guest, and potential new team-members. What will you get to do as a Concierge?...
In House Vacation Sales Concierge (Marketing)- up to $2k Sign On Bonus Potential - Williamsburg
- Williamsburg, VA (14 miles from Smithfield, VA)
- 2 days ago
- Williamsburg, VA (14 miles from Smithfield, VA)
- 2 days ago
Concierge, and/or sales experience preferred. Position may require background and drug screening, in accordance with state and local requirements....
- Norfolk, VA (24 miles from Smithfield, VA)
- 13 days ago
- Norfolk, VA (24 miles from Smithfield, VA)
- 13 days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
Hospitality Assistant - Part Time Whitehouse Ipswich
- Suffolk, VA (11 miles from Smithfield, VA)
- 30+ days ago
- Suffolk, VA (11 miles from Smithfield, VA)
- 30+ days ago
simply, you'll be working in our fast moving, high energy environment and were looking for a genuine smile plus an ability to connect with customers and make them feel valued.Friendly, welcoming, courteous...
Demographic Data for Smithfield, VA
Moving to Smithfield, VA? Find some basic demographic data about Smithfield, VA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Smithfield, VA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Smithfield, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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