Front Desk Attendant Jobs in Smithfield, VA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 37 Jobs

Front Desk Associate

  • Norfolk, VA (24 miles from Smithfield, VA)
  • 3 hours ago
  • Norfolk, VA (24 miles from Smithfield, VA)
  • 3 hours ago

Hotel: Norfolk Sheraton 777 Waterside Drive Norfolk, VA 23510 Full time Compensation: $15.75 Hourly Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Whats in it for...

PRN Front Desk Receptionist

  • Suffolk, VA (11 miles from Smithfield, VA)
  • 19 hours ago
  • Suffolk, VA (11 miles from Smithfield, VA)
  • 19 hours ago

Front Desk Receptionist PRN (As Needed) Lake Prince Woods is a growing not for profit CCRC located in Suffolk. We have within our community a dedicated assisted living area, memory support area,...

Receptionist/Clerical Assistant Part-Time

  • Portsmouth, VA (21 miles from Smithfield, VA)
  • 1 day ago
  • Portsmouth, VA (21 miles from Smithfield, VA)
  • 1 day ago

Receptionist/Clerical Assistant Part-Time WAVY-TV10/WVBT Fox 43 is looking for a detail-oriented Receptionist/Clerical Assistant. This individual will be responsible for answering a multi-line...

Receptionist

  • Williamsburg, VA (14 miles from Smithfield, VA)
  • 1 day ago
  • Williamsburg, VA (14 miles from Smithfield, VA)
  • 1 day ago

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your...

RECEPTIONIST- Evenings

  • Norfolk, VA (24 miles from Smithfield, VA)
  • 1 day ago
  • Norfolk, VA (24 miles from Smithfield, VA)
  • 1 day ago

Responsibilities One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily...

Medical Receptionist

  • Norfolk, VA (24 miles from Smithfield, VA)
  • 1 day ago
  • Norfolk, VA (24 miles from Smithfield, VA)
  • 1 day ago

Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients....

ON CALL Receptionist

  • Suffolk, VA (11 miles from Smithfield, VA)
  • 2 days ago
  • Suffolk, VA (11 miles from Smithfield, VA)
  • 2 days ago

TowneBank has a culture that: Has a commitment to exquisite service for our members that will lead to our ability to create a reasonable rate of return for our shareholders, a bright future for...

Receptionist

  • Norfolk, VA (24 miles from Smithfield, VA)
  • 2 days ago
  • Norfolk, VA (24 miles from Smithfield, VA)
  • 2 days ago

The Opportunity: The Resident Services Associate - Receptionist will be responsible for enhancing the living experience for our senior residents by providing exceptional concierge and reception...

Body Shop Receptionist

  • Norfolk, VA (24 miles from Smithfield, VA)
  • 4 days ago
  • Norfolk, VA (24 miles from Smithfield, VA)
  • 4 days ago

Dealership: L0577 Priority Ford Norfolk Front & Center: Join Priority Ford Body Shop as Our Receptionist! Location: Norfolk, VA Department: Body Shop Position: Full-Time Receptionist About the...

In House Guest Service Rep

  • Williamsburg, VA (14 miles from Smithfield, VA)
  • 5 days ago
  • Williamsburg, VA (14 miles from Smithfield, VA)
  • 5 days ago

Company Description ABOUT WESTGATE RESORTS Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can...

Receptionist

  • Norfolk, VA (24 miles from Smithfield, VA)
  • 6 days ago
  • Norfolk, VA (24 miles from Smithfield, VA)
  • 6 days ago

Guest Services/Volunteer Services Receptionist monitors volunteers, provides applicable information to volunteers to ensure sharing of correct information to visitors, confirms supplies are available...

Guest Service Representative - Newport News

  • Newport News, VA (10 miles from Smithfield, VA)
  • 7 days ago
  • Newport News, VA (10 miles from Smithfield, VA)
  • 7 days ago

While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....

Guest Services Rep Part Time-104020

  • Hampton, VA (12 miles from Smithfield, VA)
  • 12 days ago
  • Hampton, VA (12 miles from Smithfield, VA)
  • 12 days ago

AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

Front Desk Agent

  • Newport News, VA (10 miles from Smithfield, VA)
  • 12 days ago
  • Newport News, VA (10 miles from Smithfield, VA)
  • 12 days ago

Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job....

Receptionist - Health Club (Part Time)

  • Williamsburg, VA (14 miles from Smithfield, VA)
  • 16 days ago
  • Williamsburg, VA (14 miles from Smithfield, VA)
  • 16 days ago

organizational, administrative, customer service and communication skills; ability to handle a wide variety of tasks simultaneously; ability to relate well with visitors, residents and staff in a courteous...

Demographic Data for Smithfield, VA

Moving to Smithfield, VA? Find some basic demographic data about Smithfield, VA below.


Local
National
18,232
414
Medium/Sm

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Smithfield, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Smithfield, VA offer the following education background
High School or GED
36.4%
Bachelor's Degree
23.5%
Associate's Degree
14.7%
Vocational Degree or Certification
14.0%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Smithfield, VA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »