Front Desk Attendant Jobs in Virginia

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 256 Jobs

Front Desk Clerk, Skyland Lodge

  • New Market, VA
  • 11 hours ago
  • New Market, VA
  • 11 hours ago

The opportunity Delaware North Parks and Resorts is hiring a seasonal Front Desk Clerk to join our team at Skyland Lodge in Shenandoah National Park, Virginia. As a Front Desk Clerk, you must be...

Guest Services Representative (PRN)

  • Manassas, VA
  • 19 hours ago
  • Manassas, VA
  • 19 hours ago

Guest Services Representative I Job Code: PR5265 This PRN position is as needed to cover the key entry points of Prince William and Haymarket Medical Centers....

Nail Technician/ Receptionist/Massage therapist

  • Virginia Beach, VA
  • 19 hours ago
  • Virginia Beach, VA
  • 19 hours ago

Nail Technician/ Receptionist/Massage therapist (Virginia Beach) Elegant Nail Spa 737 first colonial Rd compensation: Will be discussed employment type: job title: Nail Technician, Receptionist,...

Receptionist

  • Alexandria, VA
  • 23 hours ago
  • Alexandria, VA
  • 23 hours ago

The receptionist provides a welcome to our customers either by phone or in person and communicates critical messages to the proper contacts and manages the voice mail system. The receptionist...

Medical Receptionist

  • Virginia Beach, VA
  • 23 hours ago
  • Virginia Beach, VA
  • 23 hours ago

Overview Civitas Health Services, Inc. is a comprehensive behavioral healthcare organization comprised of 6 programs serving children, adolescents, and adults. We are a Virginia Department of...

Front Desk Guest Services, Nf-1

  • Quantico, VA
  • 1 day ago
  • Quantico, VA
  • 1 day ago

Accepts reservations, registers guests, assigns rooms, issues keys, calculates and posts all charges to guests' account, presents statement, collects payments, maintains records, manually and/or...

Understands and follows SpringHill Suites guest service recovery program....

Understands and follows SpringHill Suites guest service recovery program....

Guest Service Agent

  • Williamsburg, VA
  • 1 day ago
  • Williamsburg, VA
  • 1 day ago

Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....

Front Desk Agent

  • Herndon, VA
  • 1 day ago
  • Herndon, VA
  • 1 day ago

Required Skills and Experience: High school diploma or GED required. 1+ years prior guest service experience required preferably in a hospitality setting....

Understands and follows SpringHill Suites guest service recovery program....

Front Desk Supervisor

  • Sterling, VA
  • 1 day ago
  • Sterling, VA
  • 1 day ago

Required Skills and Experience: High school diploma or GED required. 1+ years prior guest service experience required preferably in a hospitality setting....

Front Desk Agent

  • McLean, VA
  • 1 day ago
  • McLean, VA
  • 1 day ago

Required Skills and Experience: High school diploma or GED required. 1+ years prior guest service experience required preferably in a hospitality setting....

Front Desk Supervisor

  • Charlottesville, VA
  • 1 day ago
  • Charlottesville, VA
  • 1 day ago

This position supports the Director of Front Office and the Guest Services Manager in managing daily front desk operations, maintaining high service standards and a smooth guest experience....

Front Desk Agent

  • Reston, VA
  • 1 day ago
  • Reston, VA
  • 1 day ago

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and...

Demographic Data for Virginia

Moving to Virginia? Find some basic demographic data about Virginia below.


Local
National
8,631,637
205,142

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Virginia

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Virginia offer the following education background
High School or GED
36.9%
Bachelor's Degree
23.2%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Virginia
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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