Front Desk Attendant Jobs in Alberta
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
We are hiring a Front Desk Agent! OUR STORY At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece,...
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Receives client families and visitors at the front desk by greeting,...
Primoris Canada is an infrastructure contractor serving major firms in the oil, gas, power, petrochemical, and heavy oil industries and include services covering tailings and hydro-transport...
Receptionist - Regular Full Time [BMC Recep1 1.00] AgeCare Miller Crossing
- Edmonton, AB
- 12 days ago
- Edmonton, AB
- 12 days ago
Reporting to on site Management, the Receptionist will respond to all incoming calls, greet and direct all visitors, answering inquiries in a positive and professional manner, representative of...
We're Hiring! Join the Regional Fertility Program in Calgary Full-Time Receptionist – Be the Heart of Our Front Desk Who You Are: You're friendly, organized, and calm under pressure. You enjoy...
Are you ready to drive your career to new heights with a company that values professionalism, excellence, and a passion for customer service? Many of our senior leaders started their careers with...
Join the ride! Position : Receptionist Dealership : Sherwood Park Volkswagen Location : Sherwood Park, AB Classification : Full-Time, Immediate Hire Sherwood Park Volkswagen is proud to be a part...
The Guest Services Representative must ensure every customer interaction is carried out in a professional, courteous and efficient manner....
Service Agent, you will be working with our Front Desk team to provide excellent customer service to our guests....
At Touchmark, the ladies and gentlemen who serve in our communities don't just come to a job, they come to be part of something bigger - a mission focused on enriching people's lives. In the...
We are looking for a customer service-oriented candidates with a can-do attitude to support our client. The ideal applicant will have strong communication and customer service skills....
The ideal candidate will be someone who: Knows that exceptional guest service is built on empathy, genuine connections, and a dash of personality Loves collaborating with a fun, driven team to make...
Role: As a Guest Services team member, you are responsible for delivering an amazing client experience to our external and internal customers....
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Alberta
Highest Education Level
Front Desk Attendants in Alberta offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Discretion
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Front Office
- Wellness
- Complaint Resolution
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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