Front Desk Attendant Jobs in New Castle, DE

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 35 Jobs

Customer Support Specialist / Cashier / Receptionist - P/T - Newark Infiniti

  • Newark, DE (6 miles from New Castle, DE)
  • 23 hours ago
  • Newark, DE (6 miles from New Castle, DE)
  • 23 hours ago

Part-Time Customer Support Specialist / Receptionist - Automotive Dealership Join the Hertrich Family of Dealerships and Grow with Us! Are you passionate about customer service and thrive in a...

Conference Center Receptionist

  • Wilmington, DE (6 miles from New Castle, DE)
  • 2 days ago
  • Wilmington, DE (6 miles from New Castle, DE)
  • 2 days ago

Client: Financial Services Position: Conference Center Event Planner/receptionist Location: Newark/Wilmington, DE Hours: Mon-Fri 8am-5pm EST DESCRIPTION Ability to help plan events that can range...

Guest Service Agent

  • Wilmington, DE (6 miles from New Castle, DE)
  • 4 days ago
  • Wilmington, DE (6 miles from New Castle, DE)
  • 4 days ago

What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to...

Customer Support Specialist / Receptionist - Full Time with Opportunities for Growth Hertrich Family of Automobile Dealerships Join the Hertrich Family of Dealerships and take the next step in...

Part-Time Customer Support Specialist / Receptionist - Automotive Dealership Join the Hertrich Family of Dealerships and Grow with Us! Are you passionate about customer service and thrive in a...

Front Desk Receptionist

  • Kennett Square, PA (17 miles from New Castle, DE)
  • 4 days ago
  • Kennett Square, PA (17 miles from New Castle, DE)
  • 4 days ago

population Able to multi-task and work independently Some familiarity with MS Office (Word, Excel, Outlook) RESPONSIBILITIES : Greet and welcome all visitors to the community in a professional and courteous...

Patient Service/Front Desk Coordinator

  • Wilmington, DE (6 miles from New Castle, DE)
  • 5 days ago
  • Wilmington, DE (6 miles from New Castle, DE)
  • 5 days ago

About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...

Receptionist - Urgent Care Tomlin - FT Day

  • Mullica Hill, NJ (20 miles from New Castle, DE)
  • 5 days ago
  • Mullica Hill, NJ (20 miles from New Castle, DE)
  • 5 days ago

MAJOR FUNCTION: A nonexempt, clerical position that supports the daily activities of the medical offices including greeting patients in a prompt, courteous, and professional manner, telephone coverage...

Front Desk Agent Philadelphia Ridley Park Springhill Suites

  • Ridley Park, PA (21 miles from New Castle, DE)
  • 5 days ago
  • Ridley Park, PA (21 miles from New Castle, DE)
  • 5 days ago

Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information...

Front Desk Agent

  • Springfield, PA (24 miles from New Castle, DE)
  • 8 days ago
  • Springfield, PA (24 miles from New Castle, DE)
  • 8 days ago

Potential Career Path Front Desk Manager Director of Operations General Manager Essential Job Functions To assist guests efficiently, courteously, and professionally in all Front Desk standards of service...

Service Department Receptionist/ Appointment Coordinator

  • Wilmington, DE (6 miles from New Castle, DE)
  • 13 days ago
  • Wilmington, DE (6 miles from New Castle, DE)
  • 13 days ago

Flexibility in responding courteously to immediate needs of customers and callers; ability to establish priorities and maintain productivity despite numerous interruptions....

Guest Services Rep Part Time-104020

  • Newark, DE (6 miles from New Castle, DE)
  • 15 days ago
  • Newark, DE (6 miles from New Castle, DE)
  • 15 days ago

AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

Guest Service Representative

  • Springfield, PA (24 miles from New Castle, DE)
  • 15 days ago
  • Springfield, PA (24 miles from New Castle, DE)
  • 15 days ago

While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....

Guest Service Agent

  • Essington, PA (22 miles from New Castle, DE)
  • 18 days ago
  • Essington, PA (22 miles from New Castle, DE)
  • 18 days ago

Service Agent, you will welcome and acknowledge guests in a friendly and professional manner while providing outstanding service....

Medical Front Desk Receptionist (Full-Time)

  • Chadds Ford, PA (15 miles from New Castle, DE)
  • 19 days ago
  • Chadds Ford, PA (15 miles from New Castle, DE)
  • 19 days ago

Answers telephone courteously and in a quiet, pleasant voice. 6. Maintains and protects each patient’s right to confidentiality. 7. Identifies emergencies and initiates appropriate response....

Demographic Data for New Castle, DE

Moving to New Castle, DE? Find some basic demographic data about New Castle, DE below.


Local
National
61,043
1,512
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in New Castle, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in New Castle, DE offer the following education background
High School or GED
37.1%
Bachelor's Degree
23.1%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in New Castle, DE
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »