Front Desk Attendant Jobs in District of Columbia
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Work for a winning team that now offers Day One Benefits for Part Time Team Members and Daily Pay* Y ear-round position. At Hilton Grand Vacations, our goal is to make someones day, every day. We...
Work for a winning team that now offers Day One Benefits for Part Time Team Members and Daily Pay* Y ear-round position. At Hilton Grand Vacations, our goal is to make someones day, every day. We...
As a Front Desk Associate, you bid a warm welcome to our guests visiting the hotel and are responsible for providing quality guest service as it pertains to checking in/out hotel guests; client and...
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology...
Maintains a friendly, cheerful and courteous demeanor at all times....
What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when...
services at the hotel....
The monumental and historic Capital Hilton is looking for a Guest Service Agent to join the team!...
Identify and explain guest room features to include use of: air conditioning/heat units and thermostat controls telephone television clock radio bluetooth speaker guest services directory mini-bar in...
that demonstrate the highest standards for gracious hospitality Accept reservations, changes and cancellations in the absence of Reservations Department Staff Handle guest inquiries in a prompt and courteous...
It's fun to work at a company where people truly believe in what they are doing! Job Description: Provide receptionist services for clients at their site. Essential Job Responsibilities Work...
Job Number 24213365 Job Category Rooms & Guest Services Operations Location The St....
Ensures interaction with member constitutes a compelling customer experience through welcoming, registering, and assisting members. Essential Responsibilities: Welcomes and greets members at...
Front Desk Night Audit - InterContinental - The Wharf
- Washington, DC
- 13 days ago
- Washington, DC
- 13 days ago
Experience - ideally you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg)....
Position Title: Operations Assistant Reports To: Jeannee Woodson, DC Operations Manager Objective: To provide exceptional customer service and ensure efficient and organized operations within the...
Demographic Data for District of Columbia
Moving to District of Columbia? Find some basic demographic data about District of Columbia below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in District of Columbia
Highest Education Level
Front Desk Attendants in District of Columbia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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