Front Desk Attendant Jobs in Alton, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Saint Louis, MO (21 miles from Alton, IL)
- 7 hours ago
- Saint Louis, MO (21 miles from Alton, IL)
- 7 hours ago
RESPONSIBILITIES: Welcome Center Greet and welcome guests as they arrive at the office Direct visitors to the appropriate person and office Answer, screen, and forward incoming phone calls in a prompt and courteous...
- Normandy, MO (18 miles from Alton, IL)
- 20 hours ago
- Normandy, MO (18 miles from Alton, IL)
- 20 hours ago
RESPONSIBILITIES: Welcome Center Greet and welcome guests as they arrive at the office Direct visitors to the appropriate person and office Answer, screen, and forward incoming phone calls in a prompt and courteous...
Front Desk Agent / Night Audit
- Saint Louis, MO (21 miles from Alton, IL)
- 21 hours ago
- Saint Louis, MO (21 miles from Alton, IL)
- 21 hours ago
Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be...
- Edwardsville, IL (11 miles from Alton, IL)
- 21 hours ago
- Edwardsville, IL (11 miles from Alton, IL)
- 21 hours ago
great candidate: Office admin Receptionist Patient Service Representative Health care Medical field Administrative Assistant Patient Care Specialist Front desk Customer Service Server Retail Hotel Guest...
- Saint Louis, MO (21 miles from Alton, IL)
- 1 day ago
- Saint Louis, MO (21 miles from Alton, IL)
- 1 day ago
The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...
Guest Service Agent Starts at $17.87
- Saint Charles, MO (18 miles from Alton, IL)
- 1 day ago
- Saint Charles, MO (18 miles from Alton, IL)
- 1 day ago
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....
- Saint Louis, MO (21 miles from Alton, IL)
- 1 day ago
- Saint Louis, MO (21 miles from Alton, IL)
- 1 day ago
great candidate: Office admin Receptionist Patient Service Representative Health care Medical field Administrative Assistant Patient Care Specialist Front desk Customer Service Server Retail Hotel Guest...
Customer Service Representative
- Saint Louis, MO (21 miles from Alton, IL)
- 2 days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 2 days ago
We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...
Medical Front Desk Receptionist
- Saint Louis, MO (21 miles from Alton, IL)
- 2 days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 2 days ago
policies and procedures Skilled in operating phones, personal computers, software and other basic IT systems Ability to communicate with employees, patients and other individuals in a professional and courteous...
- Saint Charles, MO (18 miles from Alton, IL)
- 3 days ago
- Saint Charles, MO (18 miles from Alton, IL)
- 3 days ago
Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the...
- Saint Louis, MO (21 miles from Alton, IL)
- 5 days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 5 days ago
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....
- Saint Louis, MO (21 miles from Alton, IL)
- 7 days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 7 days ago
Follows and completes items on Guest Services AM/PM checklist. Greets and assists guests with luggage, to and from vehicles as well as to and from hotel rooms....
- Saint Louis, MO (21 miles from Alton, IL)
- 7 days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 7 days ago
Key Responsibilities (Essential Duties and Functions) This list of duties and responsibilities is not all-inclusive and may expand to include other duties and responsibilities based on business...
- Saint Louis, MO (21 miles from Alton, IL)
- 8 days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 8 days ago
Overview You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and...
- Saint Louis, MO (21 miles from Alton, IL)
- 9 days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 9 days ago
St. Louis South, I-55 & Butler Hill Road Starting Pay: $16.00 per hour We are seeking friendly, energetic and dependable team members for our Front Desk crew. Our family owned and operated...
Demographic Data for Alton, IL
Moving to Alton, IL? Find some basic demographic data about Alton, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Alton, IL
Highest Education Level
Front Desk Attendants in Alton, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Data Entry
- Inventory Management
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »