Front Desk Attendant Jobs in Anna, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Cape Girardeau, MO (24 miles from Anna, IL)
- 24 days ago
- Cape Girardeau, MO (24 miles from Anna, IL)
- 24 days ago
services is preferred, but not required**- **Proficient with computers/telephones**- **Able to multitask**- **Must be available to work various shifts, holidays and weekends**- **Must have great customer...
- Cape Girardeau, MO (24 miles from Anna, IL)
- 25 days ago
- Cape Girardeau, MO (24 miles from Anna, IL)
- 25 days ago
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....
- Cape Girardeau, MO (24 miles from Anna, IL)
- 30+ days ago
- Cape Girardeau, MO (24 miles from Anna, IL)
- 30+ days ago
Express Employment Professionals in Cape Girardeau is hiring for a receptionist. Duties: Greeting and managing a heavy flow of incoming walk in guests Organizing and maintaining reception area...
Customer Service Representative
- Carterville, IL (23 miles from Anna, IL)
- 90+ days ago
- Carterville, IL (23 miles from Anna, IL)
- 90+ days ago
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family...
Demographic Data for Anna, IL
Moving to Anna, IL? Find some basic demographic data about Anna, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Anna, IL
Highest Education Level
Front Desk Attendants in Anna, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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