Front Desk Attendant Jobs in Champaign, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Uses creative reasoning and brand standard service tools to overcome guest objections and concerns and to ensure guest service satisfaction....
- Urbana, IL (1 mile from Champaign, IL)
- 10 hours ago
- Urbana, IL (1 mile from Champaign, IL)
- 10 hours ago
FRONT DESK AGENT URBANA, IL APPLY SHARE *Currently hiring for Full-Time and Part-Time positions!* Pay Starting At: $15.00/hour Overview: The Front Desk Agent is responsible for assisting guests...
What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and...
Position Type: Non Licensed: Secretarial/Clerical/ Receptionist Date Posted: 7/22/2025 Location: Rantoul Township High School Date Available: 08/18/2025 Closing Date: 08/05/2025 District: ...
Guest Service Representative R11 - Store 222385
- Savoy, IL (4 miles from Champaign, IL)
- 13 days ago
- Savoy, IL (4 miles from Champaign, IL)
- 13 days ago
Knowledge Principles and processes for providing Guest Service....
Knowledge Principles and processes for providing Guest Service....
Medical Assistant/Receptionist - Cardiology - Float
- Champaign, IL
- 20 days ago
- Champaign, IL
- 20 days ago
Medical Assistant/Receptionist - Cardiology - Float 3.4 3.4 out of 5 stars Champaign, IL 61820 Christie Clinic's department of Cardiology is seeking a full-time Medical Assistant/Receptionist from...
- Urbana, IL (1 mile from Champaign, IL)
- 45+ days ago
- Urbana, IL (1 mile from Champaign, IL)
- 45+ days ago
Position Type: Champaign County/ Administrative Legal Secretary (State`s Attorney) Date Posted: 6/17/2025 Location: 101 E. Main Street (Courthouse) Date Available: As soon as possible Closing...
Demographic Data for Champaign, IL
Moving to Champaign, IL? Find some basic demographic data about Champaign, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Champaign, IL
Highest Education Level
Front Desk Attendants in Champaign, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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