Front Desk Attendant Jobs in Champaign, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Part-time Receptionist at Leonhard Recreation Center and Martens Center
- Champaign, IL
- 2 days ago
- Champaign, IL
- 2 days ago
Supervision The Receptionist reports to the Guest Services Manager. While on shift the Receptionist is responsible to the full-time Receptionist or Facility Supervisor....
What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and...
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....
Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service....
Receptionist - Part-time- 1st shift
- Rantoul, IL (14 miles from Champaign, IL)
- 19 days ago
- Rantoul, IL (14 miles from Champaign, IL)
- 19 days ago
Responsibilities: Greets and engages with all Community visitors, ensuring a warm and inviting first impression and experience Manages incoming calls, providing assistance and directing inquiries...
Customer Service Representative, Full or Part Time
- Mahomet, IL (11 miles from Champaign, IL)
- 45+ days ago
- Mahomet, IL (11 miles from Champaign, IL)
- 45+ days ago
Store 4701432: 506 S Prairie View Rd, Mahomet, Illinois 61853 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Rainstorm Car Wash Customer Service Representative
- Champaign, IL
- 90+ days ago
- Champaign, IL
- 90+ days ago
Store 4701814: 302 Devonshire Dr, Champaign, Illinois 61820 Availability - Shift/Days Full time Flexible Availability Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for...
Demographic Data for Champaign, IL
Moving to Champaign, IL? Find some basic demographic data about Champaign, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Champaign, IL
Highest Education Level
Front Desk Attendants in Champaign, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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